Renee Taylor-Huot

Senior Researcher

Renee is a senior researcher on the infrastructure and operations (I&O) team. Her research focuses on automation (robotic process automation and digital process automation), artificial intelligence, and the future of work. She has a background in communications and media studies with a special focus on emerging technology. Her research explores the notion of a hybrid workforce (human and digital workers), the impact and disruption caused by automation, and how companies can strive toward a more human-centered automation approach.

Recent Research

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Beyond RPA, DPA, And iPaaS — The Future Is Adaptive Process Orchestration

Outside your subscription

Trend Report

Beyond RPA, DPA, And iPaaS — The Future Is Adaptive Process Orchestration

March 25th, 2025

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5 min read

The convergence of RPA, DPA, iPaaS, AI platforms, and low-code features will create a new automation category: adaptive process orchestration.

Craig Le Clair

Bernhard Schaffrik

Renee Taylor-Huot

The Forrester Tech Tide™: Process Automation, Q1 2025

Outside your subscription

Tech Tide Report

The Forrester Tech Tide™: Process Automation, Q1 2025

March 25th, 2025

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14 min read

Automation developers, enterprise architects, and automation professionals should read this report to shape their company’s tech investment strategy.

Craig Le Clair

Renee Taylor-Huot

Change Management: Taming The Automation Beast

Outside your subscription

Best Practice Report

Change Management: Taming The Automation Beast

March 20th, 2025

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7 min read

To navigate the rapid pace of automation, change management must prioritize clear communication, employee control, and targeted skills development.

Craig Le Clair

Renee Taylor-Huot

Results Of Forrester’s Automation Survey, 2024

Outside your subscription

Data Overview Report

Results Of Forrester’s Automation Survey, 2024

March 6th, 2025

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5 min read

Our survey shows that automation is a key topic, focusing on end-to-end solutions driven by genAI investments, despite a fragmented vendor landscape.

Craig Le Clair

Renee Taylor-Huot

The Four Styles Of High-Performance IT: Amplifying

Outside your subscription

Trend Report

The Four Styles Of High-Performance IT: Amplifying

May 30th, 2024

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11 min read

This high-performance IT report focuses on amplifying as the dominant style, what it looks like in an IT organization, and how tech leaders can activate it.

, Liz Herbert

Outside your subscription

Trend Report

Brains And Brawn: The LLM-Powered Rise Of AI Agents In Financial Services

May 13th, 2024

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11 min read

We ranked 11 AI agents in terms of near-, middle-, and longer-term adoption based on deployment difficulty, risk, and business value.

Craig Le Clair

Renee Taylor-Huot

Planned Research

What research can you expect from Forrester in the next 12 months? Updated biweekly, our publishing plan will keep you current with market and technology trends. Use the link below to download a list of our upcoming research.

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