ON-DEMAND Webinar

Ask The Analysts — The Forrester Wave™: Commerce Solutions For B2C, Q2 2024

Original Broadcast Date:May 21st, 2024
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Emily PfeifferPrincipal Analyst
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Amanda LeClairSenior Product Manager
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Description

The B2C commerce solutions market has turned inside out in the past couple of years. Instead of a buyers' market, it's not all about retention as businesses plan to hunker down, rather than replatform. Learn how to be your own retention advocate for the long haul with your current vendor.

Key takeaways: 

  • Understand the state of the B2C commerce solutions market.
  • See how other B2C businesses are thinking about their commerce vendors today.
  • Learn how to become your own retention advocate in this market, in which businesses are avoiding replatforming.

Target audience level: all levels

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