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ON-DEMAND WEBINAR
EX Predictions 2021: How Employee Experience Is Leaping Forward In The Wake Of The Pandemic
Original Broadcast Date: November 3rd, 2020
David Brodeur-Johnson
Principal Analyst
James McQuivey, PhD
VP, Research Director
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Description
Working remotely has permanently changed how we lead, hire, and produce our best work. Nobody wanted this pandemic, but a silver lining to it is that it’s boosting employee experience (EX) improvement programs around the world, toppling long-standing policies and biases about the speed of company change and the role of remote work. In this webinar, we share Forrester’s EX predictions for 2021.
Key takeaways:
- Learn why remote work will stay at 300% of pre-COVID levels, forever changing leadership and hiring.
- Understand what remote work will change in corporate policy and even government regulation this year.
- Discern the role of automation in supporting EX in the short run rather than destroying jobs.
- Learn how HR execs will take a sharp turn toward tech, as marketing leadership did before them.
- Prepare for the future of big tech’s jump into higher education to take over lifelong learning.
Target audience level: beginner
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