
In our evaluation of customer feedback management providers, we identified the nine most significant ones and researched, analyzed, and scored them.
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In this interactive session, you can submit and upvote questions about customer feedback management (CFM) products and learn more about top vendors evaluated in The Forrester Wave™: Customer Feedback Management, Q1 2023. We’ll also discuss the market dynamics and other findings from our research.
Key takeaways:
Vendors mentioned: Alida, Concentrix, InMoment, Medallia, NICE, PG Forsta, Qualtrics, SMG, and Verint
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