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EX Predictions 2021: How Employee Experience Is Leaping Forward In The Wake Of The Pandemic

November 3, 2020


Working remotely has permanently changed how we lead, hire, and produce our best work. Nobody wanted this pandemic, but a silver lining to it is that it’s boosting employee experience (EX) improvement programs around the world, toppling long-standing policies and biases about the speed of company change and the role of remote work. In this webinar, we share Forrester’s EX predictions for 2021.

Key takeaways:

  • Learn why remote work will stay at 300% of pre-COVID levels, forever changing leadership and hiring.
  • Understand what remote work will change in corporate policy and even government regulation this year.
  • Discern the role of automation in supporting EX in the short run rather than destroying jobs.
  • Learn how HR execs will take a sharp turn toward tech, as marketing leadership did before them.
  • Prepare for the future of big tech’s jump into higher education to take over lifelong learning.

Target audience level: beginner

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