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There is an exciting urgency in the air among enterprises today around generative AI, a technology based on a class of ML techniques called large language models (LLMs). Enterprises are scrambling to understand how to apply this technology to existing business process applications, customer experience applications, and astonishing, net new AI apps. Is it just hype? There’s always hype, but LLMs are the real deal — you just need to understand the enterprise use cases. Join this webinar to learn the latest trends and the top seven use cases for LLMs that Forrester is hearing about from enterprises around the globe.
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In this webinar, we share insights from The Forrester Wave™: Task-Centric Automation Software, Q4 2024. While feature differentiation in this mature market has become more and more difficult for vendors, new differentiators have found their way into many products: agentic AI and process orchestration. We explain what this means for users and how they should go about embracing these differentiators.Key takeaways: Learn how the task-centric automation software market has evolved. Understand how to use these capabilities to drive value.Target audience level: all levels
If you always wanted to create more value as an architect, this webinar is for you. Senior analyst Stéphane Vanrechem presents architecture activities that boost your company revenue.Key takeaways: Learn the value of Architecture for Business StakeholdersDiscover the value of Architecture for IT Stakeholders. Learn about the Architecture Value Tool: An overview.Target audience level: all levels
In the dynamic world of DevOps and agile methodologies, the integration of artificial Intelligence (AI) into IT operations (ITOps) is becoming a game-changer. AIOps (AI for IT operations) provides real-time insights, contextualization, and proactive capabilities vital to DevOps and agile success. This webinar will explore how AIOps can enhance the efficiency, speed, and reliability of software development and deployment processes, ensuring that organizations can deliver high-quality products faster and more effectively.Key takeaways: Discover how AIOps insights can help streamline DevOps pipelines, automating repetitive tasks and accelerating development cycles to meet the demands of agile environments.Learn how AIOps enhances CI/CD processes by predicting potential issues, optimizing resource allocation, and ensuring seamless integration and delivery of code.Understand how AI-driven insights can foster better collaboration between development and operations teams, breaking down silos and promoting a culture of continuous improvement.Explore how AIOps can predict and resolve incidents before they impact production, ensuring high availability and reliability of applications.Gain insights into how AIOps-produced analytics can provide actionable recommendations, improving decision-making and strategic planning.Understand how AIOps insights can scale with your agile and DevOps practices, providing the flexibility to adapt to changing project requirements and market demands.Target audience level: beginner and intermediate
Manufacturing leaders anticipate a transition from mass production to mass customization. While there is growing interest in and a clear role for mass customization, it isn’t always the best way to deliver profitable and competitive customer service.Key takeaways: Learn about the necessary investments in application portfolios, partners, and new working practices to support the transition from volume to variety.Understand how to evaluate the feasibility of shifting from high-volume, low-variety mass production to manufacturing smaller batches with order-specific features.Target audience level: intermediate
Enterprise networks are complex and growing more so as digital businesses incorporate partner networks, such as cloud networks, into the networking fabric supporting Zero Trust. Networks are tying network technologies, architectures, and processes to real opportunities to increase revenue, create exceptional customer experiences, and make employees productive. The integration of AI into IT operations (ITOps) is becoming essential for managing and optimizing modern networks to deliver on business goals. AIOps (AI for IT operations) provides real-time contextualization and insights across the IT estate, which is vital to ensure network infrastructure is functioning optimally. This webinar explores the critical role of AIOps insights in enhancing networking capabilities, enabling autonomous networks, and revolutionizing networks as business assets.Key takeaways: Discover how AIOps insights can help indicate where networking professionals can optimize network performance, automate routine tasks, and ensure seamless connectivity across complex network environments.Learn how AIOps can highlight areas for the creation of self-managing, self-healing networks that can adapt to changing conditions and demands with minimum human intervention.Explore how AIOps can help predict and resolve network issues before they impact users, ensuring high availability and reliability of network services.Gain insights into how AI embeds Zero Trust into the network by detecting and mitigating threats in real-time, protecting against cyberattacks, and ensuring compliance with industry standards, all prior to reaching MDR and SOC.Understand how AIOps can optimize network components and subsystems to deliver on business goals and strategy.Target audience level: beginner and intermediate
Forrester's latest research looks deeply at how mobile banking (and banking experiences more broadly) will evolve over the next three years. Using survey data from tens of thousands of banking customers across 10 countries, we identify 10 new must-have capabilities and 10 emerging differentiators. This session outlines our latest "What's Next In Mobile Banking" research, including data, examples, insights, and best practices. We also discuss how digital banking leaders and their teams can prioritize which initiatives will have the most impact on their customers' experiences and their own business outcomes.Key takeaways: Hear which mobile banking features customers most value.Learn about the 10 offerings that are becoming table stakes in digital banking.Identify emerging capabilities that will differentiate banking brands for specific audiences.Understand how "systems of exploration" can guide your organization's efforts to experiment and innovate in digital banking.Target audience level: all levels