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Bold Starts: Wednesday
Oct 9- 5:30 pm – 6:30 pm BST Welcome Reception
Thursday
Oct 10- 8:30 am – 9:30 am BST General Breakfast
- 8:30 am – 9:30 am BST Forrester Women's Leadership Program: Networking Breakfast
- 9:30 am – 10:15 am BST Welcome & Opening Remarks
- 10:15 am – 10:45 am BST Keynote: Generative AI As A Forcing Factor For Change
- 10:55 am – 11:35 am BST Marketplace & Coffee Break (In-Person Only)
- 10:55 am – 11:35 am BST Analyst-Led Roundtables
- 10:55 am – 12:10 pm BST Level-Up Workshop: To Be Or Not To Be Agile?
- 11:35 am – 12:05 pm BST Breakout Sessions
- 12:10 pm – 1:10 pm BST Lunch & Marketplace (In-Person Only)
- 12:10 pm – 1:10 pm BST Executive Leadership Exchange (Invite Only): Exclusive Lunch & Analyst-led Roundtables
- 1:10 pm – 1:55 pm BST Breakout Sessions
- 2:00 pm – 2:30 pm BST Case Study Sessions (In-Person Only)
- 2:35 pm – 3:05 pm BST Breakout Sessions
- 2:35 pm – 3:50 pm BST Level-Up Workshop: Sustainability Roundtable: Practical Steps To Take To Drive Down Public Cloud CO2 Emissions
- 3:05 pm – 3:45 pm BST Marketplace & Coffee Break (In-Person Only)
- 3:05 pm – 3:35 pm BST Analyst-Led Roundtables
- 3:05 pm – 3:35 pm BST Executive Leadership Exchange (Invite Only) | Exclusive Keynote Q&A With Forrester CEO George Colony & Vice President, Principal Analyst Martha Bennett
- 3:45 pm – 4:15 pm BST Keynote: Unleash Your Potential With High-Performance IT
- 4:15 pm – 4:45 pm BST Keynote: Predictions 2025
- 4:45 pm – 4:55 pm BST Closing Remarks
- 4:55 pm – 6:30 pm BST Reception
- 6:30 pm – 8:30 pm BST Executive Leadership Exchange (Invite Only): Intercontinental Hotel SkyBar Reception
Friday
Oct 11- 8:30 am – 9:30 am BST General Breakfast
- 8:30 am – 9:30 am BST Forrester Women's Leadership Program Breakfast & Panel
- 9:30 am – 10:00 am BST Keynote: Embrace Trust, Adaptivity, And Alignment For AI Success
- 10:00 am – 10:30 am BST Keynote: Forrester's 2024 Technology Strategy Impact Award Winners
- 10:40 am – 11:20 am BST Marketplace & Coffee Break (In-Person Only)
- 10:40 am – 11:10 am BST Q&A Roundtables: Tech Award Winners (In-Person Only)
- 10:40 am – 11:40 am BST Level-Up Workshop: Unlock High-Performance IT With A Modern Enterprise Architecture (EA) Practice (Laptops Required)
- 11:20 am – 11:50 am BST Breakout Sessions
- 11:55 am – 12:55 pm BST Lunch & Marketplace (In-Person Only)
- 11:55 pm – 12:55 pm BST Executive Leadership Exchange (Invite Only): Exclusive Lunch & Analyst-led Roundtables on High Performance IT
- 12:55 pm – 1:40 pm BST Breakout Sessions
- 1:45 pm – 2:15 pm BST Keynote: Staying Resilient In A Fluid Technology And Threat Landscape
- 2:15 pm – 2:45 pm BST Keynote: AI, LowCode, And The End Of Software Development As We Know It.
- 2:45 pm – 2:50 pm BST Closing Remarks
Bold Starts: Wednesday Oct 9
Welcome Reception
Thursday Oct 10
General Breakfast
Forrester Women's Leadership Program: Networking Breakfast
Join us as we focus on how to help women leaders in your organization break down barriers and overcome challenges. Learn from your peers on advancement strategies for women leaders and participate in a conversation about how to develop meaningful relationships with women leaders in the Tech industry. All are welcome to join!
Speakers:
Raluca Alexandru, Analyst, Forrester
Welcome & Opening Remarks
Speakers:
George Colony, CEO, Forrester
Pascal Matzke, VP, Research Director, Forrester
Keynote: Generative AI As A Forcing Factor For Change
Generative AI has quickly sparked excitement with business and technology leaders, with an unprecedented amount of enterprise projects being kicked off in a very short space of time. But while companies are eager to experiment with this new technology, they often quickly face significant obstacles that make it difficult to scale beyond the first single use case. So where are we with generative AI today? How can we make it a real catalyst for innovation and change, rather than stifling innovation? Given the current momentum around generative AI, this session will focus on how to assess opportunities and challenges associated with this fast-moving technology:
- Why are we (mostly) still approaching (gen)AI in suboptimal ways?
- What is needed to scale beyond the first single use case?
- How can we make this technology a real catalyst for innovation and change, rather than stifling innovation?
Speakers:
Martha Bennett, VP, Principal Analyst, Forrester
Marketplace & Coffee Break (In-Person Only)
Attend one session:
11:00 - 11:10am - Templafy: GenAI at scale: document productivity without sacrificing control
Join us to understand how companies can deploy GenAI at scale, enabling employees to create high-quality and trustworthy documents at speed, by blending rule-based automation with Managed AI generated content. Learn how Managed AI is giving enterprise organizations control, confidence and peace of mind when it comes to the creation of critical business documents.
Speakers:
Christian Lund, Co-Founder, Templafy
11:15 - 11:25am - Namirial: Making Simplicity meeting Compliance harnessing Intelligent Trust Services
The rise of Intelligent Trust Services, fueled by rapid AI advancements, is transforming digital interactions by enhancing security, preventing fraud, and improving user experience. This talk explores the synergy between AI and Digital Trust Services, emphasizing the importance of trust in online transactions. It highlights regulatory frameworks like eIDAS 2 and GDPR, advocating for compliance and ethical AI use, ultimately aiming for a frictionless and secure digital ecosystem.
Speakers:
Antonio Taurisano, Managing Director International Markets, Namirial
Analyst-Led Roundtables
These dynamic, interactive sessions provide attendees the opportunity to engage with Forrester experts, as well as with peers, to gain deep insights, ask questions, share their own experiences, and collaborate in a focused, small-group setting. The session is designed to foster meaningful dialogue, offer actionable takeaways, and help attendees stay ahead in their strategic planning and decision-making.
Attend one session:
Sloppy Data Governance - From Business Opportunity To Financial Liability
Speakers:
Raluca Alexandru, Analyst, Forrester
Quo Vadis Procurement? Sandwiched Between Short-Term Firefighting And Long-Term Strategic Value-Add
Speakers:
Jeffrey Rajamani, Senior Analyst, Forrester
Level-Up Workshop: To Be Or Not To Be Agile?
In this interactive session, we will discuss why agile paradigms are pervasively adopted but struggle because implementations often don’t meet all stakeholders’ expectations. Agile structures in organizations are perceived and lived very differently by employees and leaders, causing underwhelming performance. The role of agile leaders requires more attention if agile is to be taken seriously. In this panel discussion, attendees will:
- Discuss agile implementation challenges and how they correlate with leadership styles.
- Learn to assess under which conditions an agile paradigm is favorable and where it isn’t.
- Understand the essential skills and leadership profiles that enable agile organizations to become and stay successful.
- Enjoy a vibrant and fun discussion with a surprise guest.
Speakers:
Dan Bieler, Principal Analyst, Forrester
Ash Mukherjee, Solution Partner, Forrester
Breakout Sessions
Lunch & Marketplace (In-Person Only)
12:30 - 12:40pm - metaphacts: Accelerate business decisions with a semantic layer for enterprise information architecture
The data needed to create new opportunities and drive decisions is abundant, but it is distributed across heterogeneous silos and lacks the context needed to deliver insights. In this lightning talk, we will make the case for why every enterprise should implement a semantic layer for their enterprise information architecture (EIA) to support easy and intuitive knowledge discovery and exploration. As the single source of truth for all company metadata connecting disparate silos and systems, the semantic layer is key to establishing a common understanding of data, governing and shaping the enterprise information architecture, and establishing consistent data governance processes. It does not only enable the standardization and harmonization of the existing information landscape by reducing redundancies, but it also helps inform and accelerate business decisions by providing users with meaningful context to individual information points and details on how to access, stream or reuse data.
Speakers:
Sebastian Schmidt, CEO, metaphacts
Executive Leadership Exchange (Invite Only): Exclusive Lunch & Analyst-led Roundtables
Speakers:
Joe O'Brien, VP, CIO Executive Programs TL, Forrester
Stephane Roger, Executive Partner, CIO Executive Program, Forrester
Ash Pal, VP, CIO Executive Partner, Forrester
Breakout Sessions
Case Study Sessions (In-Person Only)
Attend one session:
metaphacts: Automotive company transitions Enterprise Information Architecture away from documents and towards innovation and data-centricity
An automotive company’s Enterprise Information Architecture (EIA), established to transform the organization into a data-driven enterprise, was struggling to deliver the expected benefits of transparency over their information landscape, information architecture and data journeys, and was failing to connect business needs to IT changes.
In this session, we will explore how the implementation of a Business Object & Metadata Management Solution enabled the customer to improve transparency across business and IT, simplified data discovery and automated IT artefact generation. Ultimately, this helped the organization transition from mere systems documentation to an enterprise-wide semantic layer, weaving together business glossaries, data catalogs, governance risk and compliance, configuration and service management, enterprise architecture repository, API and streaming service publishing and much more! We will dive into how all stakeholders – from management and business users to data owners, data stewards and IT – can now participate in a collaborative process and will discuss how this approach was scaled to an enterprise-wide practice.
Join us to learn why building a semantic layer for your Enterprise Information Architecture is an integral part of becoming data-centric, using a real-world example from the automotive industry!
Speakers:
Sebastian Schmidt, CEO, metaphacts
RedGate Software: Why Databases Should be a Boardroom Conversation
There are good reasons business leaders should care about their database – and hidden costs for not doing so. Data, after all, is one of our most important business assets, which is why the topic of the database is becoming increasingly important further up the ladder of seniority. Join us to become better informed as to why the database should matter to leadership, and how to resolve challenges faced by companies managing data.
Speakers:
Tom Austin, VP Customer Success, RedGate Software
Philippa Snare, Non-Executive Chair, Board member and Strategic Advisor, RedGate Software
Templafy: Automated Document Creation for BDO Canada with Templafy
See a demo and real case of how BDO Canada automated their document creation workflow using Templafy. Learn about the impact this had in the organization and the return that can be expected. Join us for this thought provoking session on the potential of automation and AI and how you can eliminate manual document work.
Speakers:
Christian Lund, Co-Founder, Templafy
Paul Vetrone, Customer Success Principal and Area Lead, Templafy
Breakout Sessions
Level-Up Workshop: Sustainability Roundtable: Practical Steps To Take To Drive Down Public Cloud CO2 Emissions
Organizations move to the cloud has enabled many advantages such as increased agility and scale. However, as net zero targets become common and in response to regulatory pressures, tech leaders are looking to optimize their cloud infrastructure and its CO2 emissions to support their corporate sustainability goals. Join this peer roundtable session to understand the architectural steps you can take to reduce and optimize your cloud environment.
Speakers:
Stephanie Balaouras, VP, Group Director, Forrester
Dario Maisto, Senior Analyst, Forrester
Marketplace & Coffee Break (In-Person Only)
Analyst-Led Roundtables
These dynamic, interactive sessions provide attendees the opportunity to engage with Forrester experts, as well as with peers, to gain deep insights, ask questions, share their own experiences, and collaborate in a focused, small-group setting. The session is designed to foster meaningful dialogue, offer actionable takeaways, and help attendees stay ahead in their strategic planning and decision-making.
Attend one session:
Avoid Greenwashing Through Good Data Governance
Speakers:
Raluca Alexandru, Analyst, Forrester
Connecting Your CX View (Journey Maps, Service Blueprints) To Your Tech Landscape
Speakers:
Martin Gill, VP, Research Director, Forrester
Executive Leadership Exchange (Invite Only) | Exclusive Keynote Q&A With Forrester CEO George Colony & Vice President, Principal Analyst Martha Bennett
Join Forrester CEO George Colony and Vice President, Principal Analyst Martha Bennett for an interactive Q&A on their keynote topics.
Speakers:
George Colony, CEO, Forrester
Martha Bennett, VP, Principal Analyst, Forrester
Keynote: Unleash Your Potential With High-Performance IT
Delivering business results in the face of today’s business dynamics requires technology leaders to relentlessly align, continuously adapt, and develop a higher level of trust with business teams. But how do leaders achieve and sustain this level of performance to fully unleash the promise of emerging technologies, co-innovation, and transformation, all while delivering on mission-critical projects? Join us for this presentation and panel to learn about how to achieve the following:
- Align and adapt to changing business dynamics with high-performance IT.
- Calibrate regularly to instill a higher level of trust with business partners.
- Create the organizational flexibility to pivot in line with business dynamics.
Speakers:
Manuel Geitz, Principal Analyst, Forrester
Damian Bunyan, CIO, Uniper SE
Keynote: Predictions 2025
The stage is being set for 2025. Come listen to Forrester’s top technology analysts discuss the next frontier of innovation threats, advantages, and opportunities.
Speakers:
Stephanie Balaouras, VP, Group Director, Forrester
Enza Iannopollo, Principal Analyst, Forrester
Paul McKay, Vice President, Research Director, Forrester
Raluca Alexandru, Analyst, Forrester
Paul Miller, VP, Principal Analyst, Forrester
Reception
Executive Leadership Exchange (Invite Only): Intercontinental Hotel SkyBar Reception
Join us at our reception where you can network with Forrester experts and industry peers who will be part of the ELE program throughout the event.
Friday Oct 11
General Breakfast
Forrester Women's Leadership Program Breakfast & Panel
Avoid The “She’s Not Strategic” * Trap: Balancing Influence And Effectiveness To Lead In Technology
If you take pride in your ability to get stuff done and prefer to let your work speak for itself (because you’re uncomfortable with self-promotion), this session is for you. Paradoxically, many ambitious and talented women miss out on leadership opportunities precisely *because* they’re excellent at getting stuff done — they end up spending all their time executing effectively, or no one notices their strategic contributions among all the operational work that they do. For this session, we’ve assembled a fantastic panel of technology leaders who’ve faced this challenge. Here’s what you’ll take away from this session if you join us:
- How to make space for contributing strategically — and how to highlight your strategic contributions (yes, this will involve some self-promotion!)
- How to build influence and visibility with the leaders above you in the organization
- How to help those more junior to you avoid or climb out of this trap
Speakers:
Raluca Alexandru, Analyst, Forrester
Soniya Mahale, Senior Enterprise Architect AI & Innovation, Nationwide Building Society
Sarah Haywood, CIO/CDO,
Annick Maenhout, Head of IT Head of Enterprise Architecture Management, AG Insurance
Keynote: Embrace Trust, Adaptivity, And Alignment For AI Success
As companies are embracing new technologies like automation and generative AI, they typically run into traditional obstacles rooted in their organizational setup and existing talent structures. To unlock the value of AI, companies need to tear down their internal data silos and embrace trust, adaptivity, and alignment across the entire organization. In this session, we will decompose these existing challenges and outline how high-performing leaders can effectively steer, align, and motivate their organization to deliver value from their AI strategies.
Key takeaways:
- Understand how to address the AI bottleneck by breaking down operational and data silos.
- Embrace trust, adaptivity, and alignment as core principles of high performance.
- Learn how to apply the guiding principles of high performance to leadership for AI.
Speakers:
Bernhard Schaffrik, Principal Analyst, Forrester
Dan Bieler, Principal Analyst, Forrester
Keynote: Forrester's 2024 Technology Strategy Impact Award Winners
Welcome to the highly anticipated Forrester Technology Awards, the only assessment dedicated to recognizing excellence in technology strategy. This awards honors remarkable IT organizations that have proven their mettle in aligning technology with the dynamic needs of the business.
Speakers:
Laura Koetzle, VP, Group Director, Forrester
Mike Hewitt, Chief Technology Officer, Smart DCC
Joanna Ostrowska-Szajnfeld, Managing Director, IT Strategy, Architecture and Governance, BNP Paribas Bank Polska
Marketplace & Coffee Break (In-Person Only)
Q&A Roundtables: Tech Award Winners (In-Person Only)
These dynamic, interactive sessions provide engagement with Forrester, award-winning Leaders, and industry in a focused, small group setting to foster meaningful dialogue, offer actionable takeaways, and help attendees stay ahead in their strategic planning and decision-making. By featuring our award winners during the roundtables, attendees can learn from their best practices and innovative strategies.
Q&A With Forrester's 2024 Technology Strategy Impact Award Winner BNP Paribas Bank Polska
Speakers:
Joanna Ostrowska-Szajnfeld, Managing Director, IT Strategy, Architecture and Governance, BNP Paribas Bank Polska
Dario Maisto, Senior Analyst, Forrester
Q&A With Forrester's 2024 Technology Strategy Impact Award Winner Smart DCC
Speakers:
Mike Hewitt, Chief Technology Officer, Smart DCC
Laura Koetzle, VP, Group Director, Forrester
Level-Up Workshop: Unlock High-Performance IT With A Modern Enterprise Architecture (EA) Practice (Laptops Required)
The success of enterprise architecture (EA) depends on the business outcomes that EA leaders must look for and the dominant high-performance IT style of the organization. EA leaders need to understand which best practices to prioritize to set their practices up for success in their respective business contexts. Attend this session to:
- Understand and identify the architecture value best practices that drive each high-performance IT style.
- Craft a dedicated roadmap to deliver the strategy you choose.
Speakers:
Stéphane Vanrechem, Senior Analyst, Forrester
Breakout Sessions
Lunch & Marketplace (In-Person Only)
Executive Leadership Exchange (Invite Only): Exclusive Lunch & Analyst-led Roundtables on High Performance IT
Speakers:
Stéphane Vanrechem, Senior Analyst, Forrester
Manuel Geitz, Principal Analyst, Forrester
Joe O'Brien, VP, CIO Executive Programs TL, Forrester
Stephane Roger, Executive Partner, CIO Executive Program, Forrester
Ash Pal, VP, CIO Executive Partner, Forrester
Elina Bauwens, Principal Consultant, Forrester
Breakout Sessions
Keynote: Staying Resilient In A Fluid Technology And Threat Landscape
The last two years have seen significant technology innovation and has been a boon for business productivity; the same goes for threat actors. This presentation will explore the future of cybersecurity in the context of the opportunities of emerging tech. Attendees can expect to learn how to:
- Approach AI practically in the context of security.
- Balance business needs when modeling emerging threats.
- Leverage visibility to boost risk and opportunity.
Speakers:
Tope Olufon, Sr Analyst, Forrester
Keynote: AI, LowCode, And The End Of Software Development As We Know It.
Past and future technologies and paradigm shifts such as agile, DevOps, low-code, and even AI have been reshaping the software development world, but generative AI (genAI) is disrupting it. The software development lifecycle (SDLC) is being accelerated, done in real time, and compressed. At the same time, automation of all tasks of the SDLC (through TuringBots) is empowering both professional coders and citizen developers, totally transforming their experience. As you overcome short-term hurdles, prepare in the long term for a new breed of AI-infused platform enabling fast iteration for top-down and ground-up application generation. In this session, you will:
- Understand the impact of genAI on the SDLC as well as low-code, professional, and citizen developer strategies.
- Live the experience and learn about the emergence of application generation platforms, infused with both predictive and generative AI.
- Explore the implications of these trends for your enterprise software strategy.
Speakers:
Diego Lo Giudice, VP, Principal Analyst, Forrester