Bernhard Schaffrik
Principal Analyst

Author Insights
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Is Your Organization Ready To Democratize Its Automation Strategy With Citizen Process Expertise?
Runaway Automation Undermines Digital Transformation Success Automation is everywhere: In Forrester’s Q2 2021 Global Digital Process Automation Survey, 76% of respondents indicated they were driving toward end-to-end automation for most business processes. While we share this enthusiasm for automation, we have seen too many companies automate processes before they understand them. Organizations can solve — […]
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Q&A: Nachhaltigkeit durch Technologie für grüneres Wirtschaften
Erfahren Sie mehr zu den Antworten von Bernhard Schaffrik von Teilnehmern am Webinar „Der Weg zur unternehmerischen Nachhaltigkeit mit Technologie + X“.
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Why Automation Vendors Can’t Stop Buying Optimization Vendors And What It Means For The Market And For You
On March 31, Microsoft and Minit announced that the former was acquiring the latter. This is, by Forrester’s count, the eighth time a major automation vendor has purchased a process optimization vendor since 2020. Why are some of the biggest software companies in the world so eager to grab a slice of the relatively small […]
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Auf dem Weg zur unternehmerischen Nachhaltigkeit mit Technologie + X
Nachhaltigkeitsinitiativen sind kein “nice to have” mehr. Erfahren Sie worauf es ankommt und wie Nachhaltigkeit in Ihre Technologiestrategie passt.
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Mit diesen Tools steigern Sie Ihre Innovationsfähigkeit
Erfahren Sie mehr zu den Best Practices, die Tech-Führungskräften führender Unternehmen dabei helfen, einen nachhaltigen Innovationsansatz zu entwickeln.
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Les Outils Requis Pour Booster L’Innovation
Découvrez quelques-unes des meilleures pratiques qui aident les responsables technologiques des grandes entreprises à développer une approche durable de l'innovation.
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The Tools You Need To Up Your Innovation Game
Learn some of the best practices that help technology executives at leading firms develop a sustainable approach to innovation.
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ServiceNow To Partner With Celonis — What To Make Of This Announcement
ServiceNow and Celonis recently announced a strategic partnership that is looking to create a closer linkage between ServiceNow’s low-code platform and Celonis’ Execution Management System. The partnership goes far deeper than your standard press release and actually includes some serious co-engineering by both firms, as well as an investment in Celonis by ServiceNow. We looked […]
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Blue Prism Angling To Merge With TIBCO
Private equity firm Vista Equity Partners announced it’s intention to acquire robotic process automation (RPA) software company Blue Prism. Subject to shareholder approval, it plans to merge Blue Prism into TIBCO Software, which it already owns. Forrester’s automation team took a look at this potential merger and had the following thoughts. Our consensus is “thumbs-up.” A […]
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How To Leverage Innovation To Grow And Differentiate Your Business
Learn how to leverage adaptive technology platforms to nurture innovation at your organization.
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How Innovation Can Make Your Firm More Resilient
The firms that prove most resilient have innovation processes built into their culture and leverage adaptive technology platforms. Learn how you can do this at your firm.
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Top Tips To Keep Your Innovation Practice Alive While Everyone Is Working From Home
From in-home virtual reality labs to surprise gifts mailed to colleagues, creative ideas abound to keep teams motivated.
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The Path To Automation In Europe And Its Impact On The Future Of Work
This report provides tech and business leaders in Europe with a checklist to avoid making the biggest mistakes and develop a solid framework for automation projects.
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Mobilité Numérique : Nos Conseils Pour Stimuler L’Innovation En Télétravail
Découvrez des idées innovantes pour motiver vos équipes en télétravail. Plutôt laboratoires virtuels ou bien cadeaux surprises livrés à domicile ?
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Innovation 101: How To Secure Innovators’ Engagement During A Pandemic
Remote work has impeded collaboration, but there are tools and techniques to ignite creativity and innovation.
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Innovation 101: How To Set Up A Technology Trend Radar And How To Use It
Our research shows that innovation leaders grow 3.6 times faster than the industry average. These innovation leaders, among other things, embrace emerging technologies and leverage them for business model innovation. In order to embrace technologies, you first need to understand which technologies are out there, how mature they are, what you can use them for, […]
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Why Is Europe’s Automation Adoption Different From The Rest Of The World?
Automation benefits, such as efficiency and productivity gains and improved customer and employee experience at lower cost, are globally valid and understood. But there are significant differences in adoption speed and intensity of software-based automation technologies across Europe compared to the Americas and Asia Pacific. Software-based automation technologies include robotic process automation, digital process automation […]
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Praktische Tipps für Innovatoren: Welche Ideen sollte ich priorisieren und warum?
Häufig fragen mich Innovatoren, wie sie am besten Ideen priorisieren können. Hier sind vier praktische Tips, die Sie für Ihre Entscheidung nutzen können: Wählen Sie Ideen, mit denen sich ein echtes Geschäftsproblem lösen lässt. Wenn Sie eine Idee wählen und umsetzen, die von einem Geschäftsbereich identifiziert wurde (Vertrieb, Marketing, Forschung und Entwicklung etc.), werden Ihre […]
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Innovators’ 101: Which Ideas To Realize And Why
Frequently, innovators are asking me which ideas to prioritize and why. Here are some early steps you can take to ensure success in your innovation endeavors: First, focus on ideas that can solve a real business problem. Of course, there’s value in having gathered a bunch of creative people who love experimenting with emerging technologies. […]
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Reflections On IFA 2020
Last week, IFA 2020 took place both in Berlin and virtually. I attended the virtual fair, which was an excellent experience. You could really feel how people were excited to meet both physically and virtually. However, neither the excitement nor the experience could hide the fact that the consumer electronics industry continues to struggle during […]
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