Pascal Matzke
VP, Research Director

Author Insights
Blog
Entwickeln Sie Ihre Nearshore-Notfallpläne in Reaktion auf den Krieg in der Ukraine
Erfahren Sie, welche IT-Dienstleister Niederlassungen in Weißrussland, Russland oder der Ukraine haben und welche Schritte Sie unternehmen sollten, wenn Sie sich heute auf ihre Dienstleistungen angewiesen sind.
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Actualisez Vos Plans D’Urgence Face À La Guerre En Ukraine
Découvrez quels fournisseurs de services informatiques ont des opérations importantes en Biélorussie, en Russie ou en Ukraine et quelles mesures vous devez prendre si vous comptez sur eux pour des services aujourd'hui.
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Evolve Your Nearshore Contingency Plans In Response To War In Ukraine
Learn which IT service providers have substantial operations in Belarus, Russia, or Ukraine and what steps you should take if you rely on them for services today.
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Key Takeaways From IAA Mobility: Repositioning The Automotive Industry Around Changing Customer Priorities
Forrester attended the International Motor Show Germany, rebranded as IAA MOBILITY. It took place in Munich between 7–12 September, 2021. The event was staged as a hybrid event. It managed to attract 400,000 “real” visitors, making it one of the largest trade fairs since the pandemic started. The buzz was noticeable, although visitor numbers were […]
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Practices Deliver What Processes Can’t
Struggling to move beyond agile and scale innovation across your organization? Learn how establishing new practices can help.
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Europe Predictions 2021: Manufacturers Will Accelerate Their Digital Transformations
In 2021, European manufacturers will leverage emerging technology to accelerate the digital transformation efforts.
Research Collection
Tech Alignment, Innovative Solutions, And Continuous Leadership Are Critical For CIOs Managing Through The COVID-19 Crisis
IT leaders planning their firms' return to work need guidance on navigating through the phases of the pandemic. Forrester's latest CIO research can help.
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Forrester’s 2019 CIO Predictions Redux: Innovation And Adaptiveness Accelerate
We put ourselves to the test: Did our 2019 predictions for CIOs hit the mark?
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Digitalization In Industry — Observations From Hannover Messe 2019
Hannover Messe, the leading global trade fair for everything industrial, offers a great opportunity to feel the pulse of digital momentum in the industrial context.
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Assess Your Innovation Capability Maturity
(with Pascal Matzke and Michael Glenn) Customer expectations are rising too quickly for traditional models of incremental improvement; companies need to find a strategy to harness disruptive technologies that balances iterative solutions with fearless, flexible innovation. Many company leaders have been swept up in the sex appeal surrounding the term “innovation,” claiming proficiency without any […]
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Do You Need Help With Your Innovation Approach?
Businesses turn to innovation consulting services vendors to strengthen their own innovation capabilities. These businesses want to strengthen their own competencies to drive sustainable innovation over the longer term.
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The ROI Of Track And Trace Solutions
Securing executive buy-in for any digital investment requires a detailed and carefully articulated business case. The case for investment in digital track and trace solutions serves as an example for any CIO looking to get backing for an internet of things (IoT) project. As with IoT, track and trace solutions require committed information sharing and […]
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CIOs Will Lead The Digital Change – Or Be Usurped – In 2015
Rapidly evolving customer expectations continue to drive changes across all facets of business. Consumers and business customers increasingly expect real-time access to status, service, and product information. Rapidly changing consumer expectations ripple throughout the supply chain, shortening product cycles and requiring more agile manufacturing capabilities. Forrester believes that 2015 will serve as an inflection […]
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Remembering Julie Giera
Yesterday we received the very sad news that our great friend and wonderful colleague Julie Giera passed away earlier this week. Although we were well aware of the fact that Julie had been battling breast cancer for several years, I still find it difficult to comprehend the news – in particular since we had lost […]
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Forthcoming Report On The Future Of The IT Services Market
A combination of factors is combining to reshape and recast the IT services sector. These factors include the continued weak economic environment, the further development of a global delivery model (GDM), new uses of technology across clients’ go-to-market and supply chain ecosystems, the adoption of cloud and SaaS utility-based pricing and delivery models as well […]
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HP Completes EDS Integration, But Major Challenges Remain
When HP acquired EDS in May 2008 it was clear that in the short term the company would have to manage significant integration challenges before the medium and long term benefits of the acquisition would come to bear. Now, 18 months later, HP claims that the acquisition has been completed and so it is time […]
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The Acquisition Of ACS Will Change Xerox’ Business Model
On Monday morning Xerox announced the planned acquisition of ACS for approximately $6.4 billion. The acquisition will be a big move for Xerox’s Ursula Burns, who just recently took over as CEO, and it is indeed a “game-changer” for Xerox. Long known as a manufacturer of office products such as copiers, Xerox has exhibited strong […]
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Dell’s acquisition of Perot Systems is a good move but won’t be enough
Together with some of my Forrester analyst colleagues earlier today I listened into the conference call hosted by executives of both – Dell and Perot Systems – to explain the rationale behind Dell's announcement to buy Perot for US$ 3.9 billion cash. There has been some speculation lately about Dell possibly making such a move, […]