Technology & Innovation Forum EMEA

Celebrating Excellence In Tech Strategy & Enterprise Architecture

Join us as we honor the 2026 Technology Strategy Impact and Enterprise Architecture Award winners, organizations setting the standard for aligning strategy, architecture, and business outcomes. This session will showcase their journeys — from shaping forward-looking tech strategies to modernizing enterprise architecture — highlighting the decisions, practices, and impact driving agility, innovation, and measurable value. Join this session to:

Learn what distinguishes best-in-class tech strategy and EA practices
Hear how leaders connect strategy, architecture, and execution to deliver results
Gain practical ideas to elevate your technology roadmap and architecture function

Speakers:
Frederic Giron, VP, Senior Research Director, Forrester

Celebrating Excellence In Data And AI: The 2026 Data & AI Impact Award Winner

Join us as we recognize the winner of the 2026 Data & AI Impact award — an organization that has unlocked meaningful business value through data and AI. This session will explore how they’ve operationalized data, scaled AI initiatives, and built trust while delivering measurable outcomes across the enterprise. Join this session to:

Learn how organizations turn data and AI into business impact
Hear how leaders scale AI responsibly and effectively
Gain insights to advance your data and AI strategy

Speakers:
Sudha Maheshwari, VP, Research Director, Forrester

You Cannot Solve Sovereignty Without The CISO

Boards now treat sovereignty as a strategic priority, yet most organizations address it through infrastructure and procurement decisions that include security input to late. This session argues that a CISO rick lens is critical for “minimum viable sovereignty”. Sovereignty decisions introduce measurable security regressions, across operations, tooling, and people, and without integrated governance that aligns sovereignty ambitions with security outcomes organisations are playing with fire.

Understand why sovereignty decisions increase security risk when CISOs are involved too late in the process.
Identify where sovereignty initiatives break security capabilities, including detection, response, and identity.
Learn how to embed the CISO early to balance sovereignty goals with defensible security trade-offs.

Speakers:
Madelein van der Hout, Senior Analyst, Forrester

11:55 am – 12:25 pm BST

Breakout Sessions

Unpacking The Cognitive Operating Model

Enterprise operating models built for digital transformation assume human-only workforces, application-centric architectures, and process logic encoded in deterministic workflows. Agentic AI breaks all three. Technology and business leaders need an operating model that treats human and AI cognition as a single governable portfolio — and aligns architecture, organization, and governance around it. Forrester’s Cognitive Operating Model provides that foundation: a reference framework for the enterprise transition from digital operating models to cognitive ones. Join this session to:

See where digital operating models break first. Application-centric architectures, role-based org design, and deterministic process logic each become a structural barrier to scaling agentic AI — and they fail in a predictable order.
Learn the four components of the Cognitive Operating Model. A skills-based architecture, a three-plane technology stack, cognitive-hybrid organizational models, and the governance contexts that bind them into a coherent whole.
Assess your readiness to transition. Identify which of your operating model assumptions will fail first, and how to sequence the architectural, organizational, and governance changes that follow.

Speakers:
Sam Higgins, VP, Principal Analyst, Forrester

Build AI Context With Knowledge Graph

Do not attempt to scale agentic AI without a knowledge graph foundation. Knowledge graphs act as the enterprise’s digital twin of meaning — grounding autonomous agents in governed, contextual, and explainable business knowledge. Without this layer, agentic AI initiatives risk fragmentation, inaccuracies, hallucination, and limited enterprise value. Join this session to:

Clarify the roles and relationships of ontologies, semantics, and knowledge graphs in modern AI-ready data architectures
Understand how knowledge graphs improve the accuracy, governance, and scalability of agentic AI
Learn pragmatic, low-regret steps to building a knowledge graph aligned to enterprise priorities

Speakers:
Indranil Bandyopadhyay, Principal Analyst, Forrester

The Future Is Now: Agentic AI Redefines Responsible AI

Agentic AI is redefining responsible AI, shifting it from static governance frameworks to real-time oversight of increasingly autonomous systems. As AI agents act across workflows, systems, and decisions, technology, security, and risk leaders must ensure they are explainable, accountable, and continuously observable in operation, not just in design. This session explores how responsible AI evolves into a dynamic control layer that governs agent behavior, enforces policy, and aligns outcomes to business risk appetite in real time. It will also help leaders cut through a crowded market to identify the solutions and capabilities required to scale trusted AI. Join this session to :

Govern agentic AI systems with real-time observability, policy enforcement, and continuous control
Ensure explainability, accountability, and trustworthiness as AI agents make autonomous decisions across systems
Identify and prioritize the responsible AI capabilities and solutions needed to scale AI safely and confidently

Speakers:
Enza Iannopollo, VP, Principal Analyst, Forrester

12:25 pm – 1:55 pm BST

Networking Lunch

1:40 pm – 2:40 pm BST

Workshop: Build A Plan For AI-Ready Data (Pre-Registration Required)

Most firms are not starting from zero on data for AI — but agentic AI raises the bar from well-managed data to truly intelligence-ready data. Part one is familiar: double down on data fabric, governance, quality, timeliness, and integration to ensure trusted, accessible, and secure data — now with far less tolerance for gaps, latency, or inconsistency. Part two is new: invest in semantic layers, knowledge graphs, and vectorized representations of unstructured data to give agents the contextual understanding, relationships, and memory required to act with relevance and precision at scale. Join this session to:

Understand why doubling down on data fabric and data governance is no longer optional — as agentic AI amplifies the risk of inconsistent, poorly governed, and inaccessible data
Learn the new data requirements for agentic AI, including knowledge graphs and context engineering, to deliver the context, semantics, and retrieval capabilities agents need to operate effectively at scale

Speakers:
Indranil Bandyopadhyay, Principal Analyst, Forrester

1:55 pm – 2:40 pm BST

Breakout Sessions

Make Skills The Foundation Of Your AI Journey

Human and AI cognitive capabilities are converging. Managing them as separate concerns, with different vocabularies, different systems, and different governance, won’t work in an agentic world. Technology and business leaders need a shared framework for the human and nonhuman capabilities that make up reinvented work. A skills-oriented agentic architecture (SOAA) provides that foundation: doing for agentic AI what SOA did for digital. That means a unified human-agent skills registry, skills managed as products, and skills intelligence that reveals the true impact on work, the workforce, and the broader labor market. Join this session to:

Understand the SOAA model, why use case framing is the wrong unit of analysis for agentic work, and how SOAA creates alignment between technology and business.
Build the right stack with skills intelligence, registries, context management, and orchestration that cut agent sprawl and sharpen governance.
Make your investments durable. Apply product discipline to human and agent skills as part of a composable agentic portfolio built to deliver on the Cognitive Operating Model.

Speakers:
Fiona Mark, Principal Analyst, Forrester

AI Platforms Are Transforming Themselves And The Way Enterprises Build And Deliver Value

Enterprises are rushing to build the next generation of agentic applications to create emerging value. They also want to reinvigorate, reimagine, and reinvent their existing processes with tools and platforms that allow them to do so regularly and reliably. Enterprises are using AI platforms to help them architect and deliver agentic applications that are making a real impact to the business and doing so with reliability and explainability. Join this session to:

Understand the expanding and changing landscape of AI platforms
Learn what emerging agentic architectures built with AI platforms look like
Hear different approaches enterprises can take to rationalize AI across their current platform investments

Speakers:
Rowan Curran, Principal Analyst, Forrester

AI Redefines GRC To Empower Agile, Trusted Risk Decisions

AI is reshaping GRC platforms from systems of record into orchestrators of outcomes. AI is beginning to disrupt how risk and cyber practitioners assess and manage cyber and enterprise risk for the good. AI within GRC will shorten decision timeframes to match the speed and agility of businesses’ demand, whilst maintaining trust and quality. Join this session to understand use cases that can be applied now to speed up your cyber risk program whilst maintaining decision quality. Join this session to:

Identify where AI capabilities in GRC platforms support continuous risk management and triage to compress decision cycles without adding headcount.
Learn how to make the most of AI capability whilst adapting your cyber and risk team capability to govern AI generated insights.

Speakers:
Paul McKay, VP, Principal Analyst, Forrester

2:50 pm – 3:35 pm BST

Breakout Sessions

Power AI Innovation With Process Intelligence

Process intelligence is no longer just about improving efficiency. It is becoming the foundation for AI‑driven innovation, giving agents the context and control they need to redesign how work happens in real time. Leading firms are using it to unlock new automation patterns, simulate and test innovations, and orchestrate complex workflows across systems and teams. This session shows how to turn process intelligence into an engine for continuous innovation by embedding it directly into AI‑driven operations and transformation. Join this session to:

Use process intelligence to fuel AI-driven innovation, not just process optimization
Identify new opportunities for agent-led automation and orchestration across the business
Embed continuous, AI-powered transformation into your operating model

Speakers:
Bernhard Schaffrik, Principal Analyst, Forrester

The Quantum And AI Opportunity

Interest in quantum computing is heating up, but what is it, and what is its real potential? This session will begin with an overview of quantum computing and its current and future trajectory and then highlight its potential uses with an emphasis on AI use cases, plus myth-busting the hype. Questions from the audience are encouraged!

Speakers:
Martha Bennett, VP, Principal Analyst, Forrester