Technology & Innovation EMEA

October 13 – 14, 2022  |  London & Digital Experience

Thursday

Oct 13
  • 9:30 am – 10:40 am BSTOpening Remarks & Keynote Session
  • 10:40 am – 11:10 am BSTMarketplace Break
  • 11:10 am – 12:15 pm BSTBreakout & Case Study Sessions
  • 12:15 pm – 1:15 pm BSTLunch
  • 1:15 pm – 1:45 pm BSTBreakout Sessions
  • 1:45 pm – 2:20 pm BSTFacilitated Engagement
  • 2:20 pm – 3:30 pm BSTBreakout & Case Study Sessions
  • 3:30 pm – 4:00 pm BSTMarketplace Break
  • 4:00 pm – 5:00 pm BSTKeynote Sessions
  • 5:00 pm – 6:00 pm BSTReception

Friday

Oct 14
  • 9:30 am – 10:35 am BSTKeynote Sessions
  • 10:35 am – 11:20 am BSTMarketplace Break
  • 11:20 am – 12:25 pm BSTBreakout & Case Study Sessions
  • 12:25 pm – 1:25 pm BSTLunch
  • 1:25 pm – 2:30 pm BSTBreakout & Case Study Sessions
  • 3:00 pm – 3:30 pm BSTKeynote Session
  • 3:30 pm – 3:35 pm BSTClosing Remarks

Thursday Oct 13

9:30 am – 10:10 am BST

Opening Remarks & Keynote Session

Inspire Change And Break Boundaries With Leadership Storytelling

Leaders who connect with emotions through leadership storytelling better inspire and drive change. When leaders tell effective stories, they create engagement and belief around their work. There’s no faster or more human way to align people to action.

In this session, we explore:

  • How storytelling in business helps cement ideas in a way that simple facts and data don’t.
  • Why storytelling can be a game changer for tech leaders.

Speakers:
Phil Brunkard, Senior Analyst, Forrester
Pascal Matzke, VP, Research Director, Forrester

10:10 am – 10:40 am BST

Keynote Session

Dismantle The Efficiency Hamster Wheel, And Lead The Marketplace Through Effectiveness 

Today’s predominant enterprise organisational structures are efficiency trimmed to support cost containment and compliance. However, they hamper customer outcomes, are not built to retain scarce talent, limit realising the potential of automation and software platforms, and stand in the way of cross-silo collaboration. 

In this session, the audience will explore:  

  • Why the efficiency focus prevents significant customer and employee experience improvements. 
  • What to do about efficiency-focused organisational structures. 
  • How effectiveness can be prioritised in any organisation. 

Speakers:
Bernhard Schaffrik, Principal Analyst, Forrester

10:40 am – 11:10 am BST

Marketplace Break & Networking

Marketplace breaks are your chance to connect with sponsors and catch up with colleagues on the show floor.

11:10 am – 11:40 am BST

Breakout Sessions

Business Value of Technology, Talent & Leadership
Understanding Stakeholder Perception: The Key To Aligning Tech’s Business Value 

Tech executives who only focus on outcomes or measures won’t satisfy stakeholders or drive value realisation. Instead, they must focus on helping stakeholders create value. Stakeholders perceive value when they feel that they give up less than they get as they pursue a goal.  

In this session, learn: 

  • The four key dimensions of value that tech executives must understand. 
  • Best practices for stronger stakeholder engagement and commitment. 

Speakers:
Phil Brunkard, Senior Analyst, Forrester

READ MORE +READ LESS -
Modern Architecture & Operations
Partners In Crime: How Interlock Between CMOs And CIOs Drives Business Outcomes

Marketing and technology belong together like “pepper and salt.” One can´t be without the other. B2B organisations often struggle with misaligned efforts across IT and marketing functions. However, to drive customer-obsessed growth and deliver consistent and differentiated customer engagement strategies, an aligned (marketing) technology is key. 

This session will provide the following benefits: 

  • Learn how CMOs and CIOs can craft a strong and mutually beneficial strategic partnership to build a solid foundation for a digital-savvy organisation. 
  • Understand how CMOs should outline technology requirements and how CIOs can support the relevant marketing tech stack. 

Speakers:
Bernhard Schaffrik, Principal Analyst, Forrester
Christina Schmitt, Principal Analyst, Forrester

READ MORE +READ LESS -
Emerging Technology & Innovation
Focus On Use Cases When Evaluating Hardware Automation

Robots, cobots, drones, autonomous vehicles, and related hardware automation technologies attract significant investment, enthusiasm, and experimentation. But too much of the activity is technology-specific: Manufacturers establish teams to innovate with robots or experiment with drones rather than selecting the best mix of technologies and people to address their pressing business challenges.

In this session, we will:  

  • Discuss a methodology for selecting the correct combination of hardware automation solutions for your business needs.  
  • Explore the practical challenge of scaling these emerging technology pilots into production.  

Speakers:
Paul Miller, Principal Analyst, Forrester

READ MORE +READ LESS -
11:45 am – 12:15 pm BST

Case Study Sessions

Hear real world case studies showcasing the value of partnering with the right technology provider.

12:15 pm – 1:15 pm BST

Lunch & Marketplace Break

Marketplace breaks are your chance to connect with sponsors and catch up with colleagues on the show floor.

1:15 pm – 1:45 pm BST

Breakout Sessions

Business Value of Technology, Talent & Leadership
Panel: Skill And Talent Management In The Post-Pandemic European Context

Customer and employee expectations are forcing you to embrace a digital-first approach to attract, retain, and evolve the talents and skills that your organisation needs to strengthen its competitive advantage. Growing the digital competencies of your employees effectively requires cutting-edge talent management as well as your commitment to cultural, operational, and technical transformation.  

In this panel discussion, we will highlight:  

  • The trends that will shape talent management in a European context in 2023.  
  • Where business leaders can find the leading skill clusters in Europe and how to tap into them. 
  • What the required steps are to navigate European skill clusters effectively. 

More speakers to be announced!

Speakers:
Dan Bieler, Principal Analyst, Forrester
Dr. Nicola Millard, Principal Innovation Partner, BT

READ MORE +READ LESS -
Modern Architecture & Operations
Digital Operations Platforms Enable Your Future Fit Tech Strategy

Why can’t we deliver to employees and users on Monday the same performance and experience that they have on Sunday when shopping on Amazon or watching a movie on Netflix? In a world dominated by digital platforms that sets higher and higher standards for performance and user experience, some of the enterprise resource planning systems on-premises do not support the needs of the real-time and connected enterprise and of its employees anymore.  

This session will provide the following benefits:  

  • Understand the why and how of digital operations platforms. 
  • Provide key strategies to address the digital age’s imperatives. 

Speakers:
Dario Maisto, Senior Analyst, Forrester

READ MORE +READ LESS -
Emerging Technology & Innovation
The Future Of Mobility

The pandemic and climate change considerations have accelerated shifts toward the future of mobility. Consumers and businesses have emerged with a new mindset around transportation and travel, weighing where they want to go next. Whilst the recent rise of electric vehicle sales is perhaps most emblematic of this shifting sentiment, longer-term, the future of mobility will be shaped by a variety of societal, economic, and technology trends that will impact and change all transportation-related sectors, such as the energy, automotive, and public sectors.  

In this session: 

  • Learn how consumer demand for safer and greener mobility options that meet their shifting needs will drive innovations across technologies and business models for personal transportation — from electric vehicles to micro-mobility. 
  • Discover how businesses look to make their supply chains and logistics operations more resilient, which will drive a shift toward a more data-driven and sustainable business transportation ecosystem. 

Speakers:
Pascal Matzke, VP, Research Director, Forrester

READ MORE +READ LESS -
1:50 pm – 2:20 pm BST

Facilitated Networking

More details to come soon!

2:25 pm – 2:55 pm BST

Case Study Sessions

Hear real world case studies showcasing the value of partnering with the right technology provider.

3:00 pm – 3:30 pm BST

Breakout Sessions

Business Value of Technology, Talent & Leadership
Panel: Rethink Your Operating Model To Accelerate Business Growth

The increasingly volatile business environment and resulting changes in business and customer needs call for new approaches. The old, cost-centre-based IT model with service lines is being replaced by fast-changing, customer-led digital capabilities connected across enterprise, partner, and customer ecosystems. With technology organisations evolving to meet business demands, firms are looking to create persistent, cross-functional teams with collective knowledge and skills to address these challenges. 

This session explores: 

  • How organizations must configure cross-functional, collaborative teams for better business outcomes.  
  • The challenges and cultural considerations for this way of working.  
  • Best practices for adoption. 

More speakers to be announced!

Speakers:
Stephane Roger, Executive Partner, CIO Executive Program, Forrester

READ MORE +READ LESS -
Modern Architecture & Operations
Case Study

More details coming soon!

READ MORE +READ LESS -
Emerging Technology & Innovation
Case Study

More details coming soon!

READ MORE +READ LESS -
3:30 pm – 4:00 pm BST

Marketplace Break & Networking

Marketplace breaks are your chance to connect with sponsors and catch up with colleagues on the show floor.

4:00 pm – 4:30 pm BST

Keynote Session

Emerging Technology: Sustainability’s Friend Or Foe?  

Business and technology leaders are increasingly concerned with reducing their firms’ impact on this planet’s finite resources. Technologies such as automation, blockchain, and the internet of things feature in many sustainability initiatives, but they also bring their own environmental impact. Focusing on a set of emerging technologies, we will:  

  • Introduce key use cases for each technology. 
  • Describe sustainability pros and cons. 
  • Highlight future developments that may alter the balance. 

Speakers:
Martha Bennett, VP, Principal Analyst, Forrester
Paul Miller, Principal Analyst, Forrester

4:30 pm – 5:00 pm BST

Keynote Session

Forrester Awards 2022: Technology Strategy Impact Award 

Welcome to the first and highly anticipated Forrester Awards! The only assessment dedicated to recognising excellence in technology strategy that drives an obsession with customer success and business growth. In this session we will reward enterprises for their technology capabilities, including their ability to enable their business to be more adaptive, creative, and resilient with the help of platforms, partnerships, and practices that accelerate growth.  

5:00 pm – 6:00 pm BST

Reception

Friday Oct 14

9:30 am – 10:05 am BST

Keynote Session

Low-Code And Agile: Digital Transformation’s Rocket Fuel 

Agile transformation, low code, the future of work, and citizen development are among the most important priorities for technology leaders today. These topics share common themes, such as autonomous cross-functional teams, rapid iterations, and the creation of multiskilled technologists focused on business value. 

In this session, we will:  

  • Connect the dots between these areas. 
  • Learn how, taken together, they are the rocket fuel for business-led digital transformation. 

Speakers:
Diego Lo Giudice, VP, Principal Analyst, Forrester

10:05 am – 10:35 am BST

Keynote Panel Session

Mainstage panel discussion that will showcase technology leaders and how they have embraced new ways of being innovative with technology, creating strategic opportunities to help organizations grow.

10:35 am – 11:20 am BST

Marketplace Break & Facilitated Networking

Spend time in our marketplace to learn more about the right technology to help you stay out in front of your competition.

We’ll also have local language meetups for French, German, and Italian speaking attendees.  Forrester analysts will kick-off each discussion, but bring your topic or question to the meetup and help spark the conversation. First-come, first-served.

Attend one session:

Local Language Meetup: Italian

Le Digital Operations Platforms Sono Al Centro Della Trasformazione Digitale

Devo pianificare una migrazione verso le Digital Operations Platforms? Scopri come sfruttare il vero potenziale dietro la trasformazione digitale delle funzioni interne e resta aggiornato su come le aziende e le istituzioni italiane stanno pianificando il loro futuro digitale parlando con i nostri analisti

Facilitatori di discussione: Diego Lo Guidice, Forrester and Dario Maisto, Forrester

Local Language Meetup: French

Rencontre entre pairs (CIOs, CTOs, CDOs, CISOs …) d’autres organisations en France, Suisse, Belgique et autres pays francophones pour partager vos challenges, priorités, et expériences.

Animateur de discussion: Chad Routh, Forrester and Stephane Roger, Forrester

Local Language Meetup: German

More details coming soon!

11:20 am – 11:50 am BST

Breakout Sessions

Business Value of Technology, Talent & Leadership
Panel: Best Practices — Recruiting, Retaining, And Advancing Women In Technology

Women’s representation in the tech workforce over the past 15 years has been stagnant. However, their influence over purchasing decisions is dominant, and they control up to 80% of all purchasing decisions. While technology leaders need to attract women, they should start by capturing the value that women in their current organisation and company provide. Join this session to find out why and how to do it. 

More speakers to be announced!

Speakers:
Enza Iannopollo, Principal Analyst, Forrester

READ MORE +READ LESS -
Modern Architecture & Operations
Panel: How Cloud Computing Enables Agile Business Operations And Is Strategic At The Same Time

Learn from case studies on how their cloud strategies elevated business operations and have become an enabler of business strategy. Cloud computing has silently turned into an essential ingredient of competitive businesses. However first-time adoption and leveraging the continuous technological evolution of cloud computing requires specific. 

In this panel discussion, you will: 

  • Understand how these organizations approached and embrace cloud computing to enable their business operations. 
  • Learn about practices that work and how you can adopt them within your organization. 

More speakers to be announced!

Speakers:
Bernhard Schaffrik, Principal Analyst, Forrester

READ MORE +READ LESS -
Emerging Technology & Innovation
Panel: There’s More To LEO Than Rural Broadband — Explore The Hype And Realities Of LEO Satellite Innovation

LEO satellite solutions promise much in terms of emerging tech innovation, from remote connectivity and data insights to imagery solutions and cloud edge services. But to bring things down to earth, many challenges must be overcome. 

In this session, you’ll learn about: 

  • The potential that LEO solutions can offer businesses.  
  • The key considerations in evaluating solutions in this growing innovation space.  

More speakers to be announced!

Speakers:
Phil Brunkard, Senior Analyst, Forrester

READ MORE +READ LESS -
11:55 am – 12:25 pm BST

Case Study Sessions

Hear real world case studies showcasing the value of partnering with the right technology provider.

12:25 pm – 1:25 pm BST

Lunch & Marketplace Break

Marketplace breaks are your chance to connect with sponsors and catch up with colleagues on the show floor.

1:25 pm – 1:55 pm BST

Breakout Sessions

Business Value of Technology, Talent & Leadership
Enable Sustainable Strategic Value With Operating Models

Effective leadership and strategy built around a solid operating model can help teams better navigate the growing ambiguity and uncertainty of the business landscape.  

This session explores the relationship between business strategy and the IT operating model. 

Speakers:
Chad Routh, Principal Analyst, Forrester

READ MORE +READ LESS -
Modern Architecture & Operations
Forrester Awards 2022: Enterprise Architecture Award

Enterprise architecture emerges in digital organizations confronted with managing value at scale and over longer time horizons. Modern architecture leaders are overcoming the practice’s struggles, developing a pragmatic, accountable capability that delivers meaningful business value, enhances agile delivery, continuously improves, and whose advice and guidance is welcomed and sought after.  

In this panel session:  

  • Learn about the key characteristics of successful EA organizations, illustrated with real and pragmatic takeaways.  
  • Hear from 2022’s Enterprise Architecture Award winners on how they achieved a high-level of mastery in outcome-driven Enterprise Architecture practices. 

Speakers:
Pascal Matzke, VP, Research Director, Forrester

READ MORE +READ LESS -
Emerging Technology & Innovation
Metaverse, Web3, NFTs: What Are The Implications For Your Technology Strategy?

Few will have escaped the onslaught of press releases and event invitations featuring one or several of these buzzwords. Many executives have been told that they’re putting their organisation’s future at risk if they don’t become involved, with “buy now” messages often underlined by a reminder of what happened with companies that missed the move to the internet. So what’s the reality behind the headlines? Should you become involved? 

 The aim of this session is to:  

  • Separate hype from reality as well as clarify the relationship between the metaverse, Web3, and NFTs. 
  • Provide a clear picture of the technical and nontechnical challenges that early adopters must address. 

Speakers:
Martha Bennett, VP, Principal Analyst, Forrester

READ MORE +READ LESS -
2:00 pm – 2:30 pm BST

Case Study Sessions

Hear real world case studies showcasing the value of partnering with the right technology provider.

2:30 pm – 3:00 pm BST

Marketplace Break

Take a break from the program and visit with our sponsors in the Marketplace.

3:00 pm – 3:35 pm BST

Keynote Session & Closing Remarks

Predictions: Is There A New Normal? 

Every year, Forrester looks into its crystal ball and predicts the future for technology leaders. What will customers and employees need? What technologies will be hot? And how will tech orgs need to change? Come hear Forrester’s predictions for 2023 and learn how you can use them to get ahead of the competition. 

Times are subject to change.

Technology & Innovation EMEA · October 13 – 14, 2022 · London & Digital Experience

Intercontinental London – The 02
One Waterview Drive, Greenwich Peninsula, London, SE10 0TW
Book your hotel today.