Michael O'Grady

Forecast Analyst

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Global IT Services Spend Will Reach $2 Trillion By 2028

Michael O'Grady May 1, 2024
The IT services industry is often overlooked, even though it captures more than a third of annual global tech spend — some four times the annual spend on computer equipment. Forrester forecasts that by 2028, annual spend on IT services will reach $2 trillion.
Blog

Global Tech Spend Will Grow 5.3% In 2024

Michael O'Grady January 16, 2024
Tech spend will grow in 2024 by 5.3%, driven especially by the Asia Pacific market, software, generative AI, and green and digital innovation.
Blog

US Tech Spend Outpaces The Overall Economy In 2024

Michael O'Grady January 9, 2024
2024 promises a better tech spend outlook for the US — Forrester forecasts that US tech spend will grow 5.5% in 2024, up from 4.5% in 2023.
Blog

European Tech Spend Bounces Back In 2024

Michael O'Grady December 19, 2023
2024 promises a better tech spend outlook for Europe — Forrester forecasts that European tech spend will bounce back to grow 5.1% in 2024, almost double its rate in 2023.
Blog

Spend On Generative AI Will Grow 36% Annually To 2030

Michael O'Grady September 11, 2023
Generative AI’s meteoric rise can be compared to the launch of social media, the smartphone, and the internet. The technology’s wide applicability across industries and occupations will drive massive growth, Forrester’s new forecast shows.
Blog

Green Market Revolution Spend Will Total $326 Trillion By 2050

Michael O'Grady June 28, 2023
The staggering figure reflects how widespread environmental consciousness has become. Worsening wildfires, storms, floods, pollution, and energy costs will cement eco-friendliness as a mandate.
Blog

The Banking Crisis Will Send New Ripples Through Tech Budgets

Michael O'Grady March 28, 2023
The banking crisis will send ripples through the tech industry and budgets, which have already been weakened by layoffs in the first quarter of 2023.
Blog

Global Tech Spend Will Slow To 4.7% In 2023

Himank Joshi January 19, 2023
Forrester recently revised its global technology spend forecast for 2023 down to $4.4 trillion. Find out why.
Blog

US Tech Spend Is Going To Slow To 5.4% In 2023

Michael O'Grady January 17, 2023
Forrester is forecasting that an uncertain macroeconomic environment will lead to US tech spend growth of only 5.4% in 2023 — down from 7.4% growth in 2022. US companies are expected to on cost savings and operational efficiency.
Blog

European Tech Spend Will Cool In 2023 — Here’s Why

Michael O'Grady December 19, 2022
The European tech market is caught between a rock and a hard place. On one side, high inflation and the corresponding fall of the Euro and pound against the dollar is discouraging purchases, especially imports. On the other side, the Russia-Ukraine war has disrupted supply chains and halted the flow of the cheap natural gas […]
Blog

Online B2C Marketplaces Continue Their Rapid Global Growth

Michael O'Grady October 4, 2022
In 2023, we anticipate that two-thirds of global B2C e-commerce will come from online marketplaces.
Blog

AI Software Spend Will Double From 2021 To 2025, Reaching $64 Billion

Michael O'Grady October 3, 2022
Within that timeframe, spending in that category will grow 50% faster than the overall software market.
Blog

Future Of Jobs Forecast: Looking Ahead At The Effects Of Automation On Top Asia Pacific Economies

Michael O'Grady August 7, 2022
Forrester predicts that 20% of jobs in APAC are at risk from automation and that 5% of jobs will be lost to automation by 2040.
Blog

Twenty-Five Percent Of Europe-5 Jobs Are At Risk From Automation; 12 Million Jobs Will Be Lost By 2040

Michael O'Grady January 18, 2022
Three unique factors shape the future of jobs in the Europe-5 countries (France, Germany, Italy, Spain, and the UK): The pandemic. Businesses grow revenues by digitalizing their work processes. More work is done remotely, and more routine tasks are automated. Automation is a lever for change to reduce process costs and increase innovation. The decline […]
Blog

US: Smartphone And Tablet Online Retail Forecast Update

Michael O'Grady May 18, 2021
What’s the outlook for specifically for smartphone and tablet online retail in Europe and the US? This 2-part blog post highlights what’s changed – and what’s ahead – for each region.
Blog

Europe-5: Smartphone And Tablet Online Retail Forecast Update

Michael O'Grady May 18, 2021
What’s the outlook for specifically for smartphone and tablet online retail in Europe and the US? This 2-part blog post highlights what’s changed – and what’s ahead – for each region.
Blog

Déjà Vu: New Look Reports Even More Store Closures

Michael O'Grady November 9, 2018
New Look’s recently announced store closures are not explained uniquely by the growth of eCommerce. In the year leading up to March 2018, the company’s total sales — including online sales — both declined, which is worrying because, typically, we would expect that eCommerce would continue to grow as store sales decline with footfall. New Look acknowledges […]
Blog

Walmart Is Currently The World’s Largest Retailer, But Alibaba And Amazon Are Closing In

Michael O'Grady August 10, 2018
Global B2C eCommerce grew by 10% in 2017 to reach US$1.8 trillion, driven by online sales from brick-and-mortar stores and marketplaces. Marketplaces Grow Their Share Of eCommerce Fifty-six percent of global B2C eCommerce occurred via marketplaces in 2017. As Amazon’s latest earnings report highlights, global retail marketplace performance is strong and isn’t showing signs of […]
Blog

Digital Influence Drives Online Non-Life Insurance Sales In Europe

Michael O'Grady October 3, 2017
European insurance buyers increasingly research their purchases online. Forrester’s new Online Insurance Forecast, 2017 To 2022 (EU-7) shows that online research influences half of all new insurance sales. The forecast analyses the size and growth of the motor, property, and travel insurance markets in the UK, Germany, France, Spain, Italy, the Netherlands, and Sweden. The […]
Blog

Half Of Online Retail Spending Came From Marketplaces In 2016

Michael O'Grady September 28, 2017
Marketplaces are taking an growing share of B2C online retail sales: Half of B2C online retail spend came from marketplaces in 2016. Forrester Data’s new Online Marketplace Tracker examines 11 marketplaces across 16 countries to understand their share of the B2C eCommerce market and their growth trajectories from 2015 to 2017. Specific findings of the […]
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