Fiona Mark

Learn how our award winner, Falabella, and finalist Harvard Business School drive customer-obsessed transformation with their technology strategies.

With the acceleration of generative AI as well as other emerging technologies, tech leaders must build long-term strategies to address the growing demands on the technology organization.

Over the past few weeks, my colleagues have described how platforms, practices, and partners drive a future fit technology strategy that enables growth, scale, and innovation. But one thing underpins the entire strategy: people.

Learn the best practices for how you can build a future fit technology strategy in each of platforms, practices, partners, and people.

The labor market has been "doubly disrupted": find out how your organization can prepare for this structural change.

Demand for tech talent remains extremely high, despite the high-profile layoffs in the tech sector.

Firms with a strong, adaptive foundation will succeed in an era of unprecedented change by reconfiguring their core business concepts and meeting customers' emerging needs and expectations. Find out how.

"The State Of Future Fit Technology Strategy, 2022" identifies the three adaptive behaviors that future fit organizations emphasize.

Read how the technology organizations in these three companies have driven customer-obsessed transformation.

As a recession looms, the tech talent market may reduce from a frenzy to a rolling boil. But it’s not the time to step back from building a more adaptive organization that meets the demands of the business.

The talent crunch in tech is only going to get worse. Find out how much worse and get a possible solution in this blog.

For the last several decades, organizations have been focused on creating solutions that allow them to reach the maximum number of customers with the minimum cost, with a focus on growing global, scalable operations. Cloud computing and reduced complexity in integrating services have enabled tech organizations to support the growing global ambitions of organizations. For […]

The GameStop incident was not a one-off phenomenon. Tech leaders should heed these five takeaways.