VP, Senior Research Director
For 2023, Japanese Organizations Focus Tech And IT Priorities On Improving Resilience
According to the results of our recent survey on business and technology priorities in Japan, we are seeing a continued growth in IT investments in the country despite subdued economic forecasts for 2023. Our survey found that 41% of business and technology professionals at Japanese enterprises expect to increase their group or department’s tech spending […]
The Forrester Technology Strategy Impact Award Finalists For Asia Pacific
When determining Forrester’s Technology Strategy Impact Award finalists, we look for stories of customer-obsessed transformations driven by the technology organisation. The companies recognised in this award are executing a future fit technology strategy that enables their company to quickly reconfigure business capabilities to meet future customer and employee demands with adaptivity, creativity, and resilience. The […]
Oshkosh Receives Forrester’s First-Ever Technology Strategy Impact Award
Learn how industrial technology firm Oshkosh transformed its digital technology organization to become future fit and receive Forrester’s Technology Strategy Impact award.
Announcing The Finalists For The Enterprise Architecture Award In Asia Pacific
Enterprise architecture (EA) is a strategic capability for many Forrester clients. It is essential that EA in all its permutations be results oriented, pragmatic, and practical to remain relevant. In Forrester’s Enterprise Architecture Award, we look for stories of EA excellence resulting in tangible business and customer results. The Forrester Outcome-Driven Architecture Model rests on a […]
The Forrester Technology Strategy Impact Award Finalists For North America
Read how the technology organizations in these three companies have driven customer-obsessed transformation.
The Forrester Technology Strategy Impact Award Semifinalists For North America
Drum roll, please! We announce the 10 semifinalists for the prestigious Forrester Technology Strategy Impact Award 2022 for North America!
FAQ: Forrester Global Technology Awards
Learn the details about Forrester’s Global Technology Awards and determine if your technology organization should submit an entry.
If You Have To Benchmark, Get Your Data From A Trusted Source
At some point, most tech execs will be asked to explain their organization’s cost structure. What are the macro-level IT and digital spend structures in my industry? How can we justify our IT cost allocation to the business? Are there any areas of opportunity in our IT staffing strategy that we can take advantage of? […]
Transform IT From Efficient Costs To Effective Value Streams
Transitioning to a future fit technology strategy can increase the value your technology organization delivers. Find out how in this blog post.
Navigate China’s New Data And AI Regulations
Firms often struggle to identify the appropriate security controls and practices to comply with fast-changing data regulations. Here are three practices firms should adapt to keep pace.
Make The Business Value Of Technology Your North Star
In planning our new Forrester Decisions service, Forrester interviewed many tech execs like you to discover your greatest priorities. You told us that “demonstrating the business value of technology” is a major challenge and focus. But as we chewed on this input, we recognized that “demonstrating” is a rearview-mirror approach. In fact, our ongoing research […]
Choosing The Right Services Provider In Asia Pacific Can Make Or Break Your Digital Customer Experience Success
A great digital experience starts with the basics: a strategy for omnichannel engagement; great design; personalized, yet trustworthy, experiences; and, of course, the technology and operations to support it. But to differentiate your company’s digital presence, you will also need to be creative in your approaches and solutions. Partners are key to that effort, particularly […]
LinkedIn Has Not Given Up On The China Market
On October 14, 2021, Mohak Shroff, senior vice president of engineering at LinkedIn, published a blog post: China: Sunset of Localized Version of LinkedIn and Launch of New InJobs App Later This Year. It triggered multiple follow-up reports from major media outlets, with titles containing words like: LinkedIn to Shut Down Service in China Microsoft […]
Tech & Innovation APAC 2021: Building A Future Fit And Creative Workforce
Over the past decade, firms have poured significant resources into the digitization of their operations and the creation of new digital experience platforms to win, serve, and retain increasingly fickle customers. The result? Digital sameness for the most part. According to Forrester’s Customer Experience Index (CX Index™) — a study of 100,000 consumers and 300 […]
Standard Chartered Bank’s Future Fit Tech Strategy
Learn how Standard Chartered's group CIO and his team continuously execute on the three key drivers of a future fit technology strategy: platforms, practices, and partners.
Make Customer Value Technology’s North Star
Learn the three hallmarks of the most customer-obsessed technology executives.
Evolving Business And Technology Priorities In Asia Pacific Post-COVID-19 (On-Demand Webinar)
It's no surprise that COVID-19 has had a significant impact on Asia Pacific firms’ business and technology priorities. According to our latest survey, 26% of firms are in survival mode versus 16% that are in growth mode.
COVID-19: For Airlines, It Is Time To Give Nothing Less Than Their Best
During a crisis, humanity prevails through unity, empathy, responsibility, and leadership. Read our five strategic recommendations for airline executives to focus on during the coronavirus pandemic.
COVID-19: Leading Airlines Display Compassion, Resilience, And Good Old Business Sense
Airlines have a major role to play in the global fight against the COVID-19 pandemic because they are part and fabric of this interconnected world, carrying people and cargo.
FORRward: A Weekly Read For Tech And Marketing Execs
Better Late Than Never: There’s Still Time To Improve Your Pandemic Plans Companies are showing renewed interest in business continuity and revising their pandemic plans in response to the coronavirus outbreak. Last week, federal banking regulators issued additional guidance to help banks and their customers cope with the financial fallout of the outbreak. And a review of the risk sections of the annual reports for the Fortune 50 showed that about half […]