Technology & Innovation Summit
EMEA

Technology, Data, & Security Leaders

October 9 – 11, 2024  |  London & Digital

Agenda

Bold Starts: Wednesday

Oct 9
  • 5:30 pm – 6:30 pm BST Welcome Reception

Thursday

Oct 10
  • 8:30 am – 9:30 am BST Registration and Breakfast
  • 8:30 am – 9:30 am BST Forrester Women's Leadership Program Networking Breakfast
  • 9:30 am – 10:55 am BST Opening Remarks & Keynote Sessions
  • 10:55 am – 11:35 am BST Marketplace Break
  • 11:35 am – 12:40 pm BST Breakout & Case Study Sessions
  • 12:40 pm – 1:40 pm BST Lunch & Marketplace Break
  • 1:40 pm – 3:35 pm BST Breakout & Case Study Sessions
  • 3:35 pm – 4:15 pm BST Marketplace Break
  • 4:15 pm – 5:30 pm BST Afternoon Keynotes
  • 5:30 pm – 6:30 pm BST Reception

Friday

Oct 11
  • 8:30 am – 9:30 am BST Breakfast
  • 9:30 am – 10:40 am BST Keynote Sessions
  • 10:40 am – 11:20 am BST Marketplace Break
  • 11:20 am – 12:25 pm BST Breakout & Case Study Sessions
  • 12:25 pm – 1:25 pm BST Lunch & Marketplace Break
  • 1:25 pm – 2:50 pm BST Breakout & Case Study Sessions
  • 2:50 pm – 3:30 pm BST Marketplace Break
  • 3:30 pm – 4:35 pm BST Closing Keynotes and Remarks

Bold Starts: Wednesday Oct 9

5:30 pm – 6:30 pm BST

Welcome Reception

Thursday Oct 10

8:30 am – 9:30 am BST

Forrester Women's Leadership Program Breakfast & Panel

 Avoid The “She’s Not Strategic” * Trap: Balancing Influence And Effectiveness To Lead In Technology

If you take pride in your ability to get stuff done and prefer to let your work speak for itself (because you’re uncomfortable with self-promotion), this session is for you. Paradoxically, many ambitious and talented women miss out on leadership opportunities precisely *because* they’re excellent at getting stuff done — they end up spending all their time executing effectively, or no one notices their strategic contributions among all the operational work that they do. For this session, we’ve assembled a fantastic panel of technology leaders who’ve faced this challenge. Here’s what you’ll take away from this session if you join us:

  • How to make space for contributing strategically — and how to highlight your strategic contributions (yes, this will involve some self-promotion!)
  • How to build influence and visibility with the leaders above you in the organization
  • How to help those more junior to you avoid or climb out of this trap

Speakers:
Raluca Alexandru, Analyst, Forrester

9:30 am – 10:15 am BST

Welcome & Opening Remarks

Speakers:
George Colony, CEO, Forrester

10:15 am – 10:45 am BST

Keynote: Generative AI As A Forcing Factor For Change

Generative AI has quickly sparked excitement with business and technology leaders, with an unprecedented amount of enterprise projects being kicked off in a very short space of time. But while companies are eager to experiment with this new technology, they often quickly face significant obstacles that make it difficult to scale beyond the first single use case. So where are we with generative AI today? How can we make it a real catalyst for innovation and change, rather than stifling innovation? Given the current momentum around generative AI, this session will focus on how to assess opportunities and challenges associated with this fast-moving technology: 

  • Why are we (mostly) still approaching (gen)AI in suboptimal ways? 
  • What is needed to scale beyond the first single use case? 
  • How can we make this technology a real catalyst for innovation and change, rather than stifling innovation? 

 

Speakers:
Martha Bennett, VP, Principal Analyst, Forrester

10:55 am – 12:05 pm BST

Level-Up Workshop: Unlock High-Performance IT With A Modern Architecture Practice

The success of enterprise architecture (EA) depends on the business outcomes that EA leaders must look for and the dominant high-performance IT style of the organization. EA leaders need to understand which best practices to prioritize to set their practices up for success in their respective business contexts. Attend this session to:

  • Understand and identify the architecture value best practices that drive each high-performance IT style.
  • Craft a dedicated roadmap to deliver the strategy you choose.

Speakers:
Stéphane Vanrechem, Senior Analyst, Forrester

11:35 am – 12:05 pm BST

Breakout Sessions

Leadership & Talent
Establish A Change-Confident Culture For Sustained Value Creation

Change is a skill, not a project. Modern organizations embrace change and use it as a competitive advantage. Enterprises that need to squeeze change through their culture bottleneck will lose sight of competition and clients. In this session, you will hear about: 

  • How culture drives high performance. 
  • The dimensions that constitute a change confident culture. 
  • The role of leaders in nurturing it. 

Speakers:
Manuel Geitz, Principal Analyst, Forrester

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Modern Development & Co-Creation
API Security Essentials: A Guide For Today’s Tech Leaders

As organizations increasingly adopt microservices architectures and integrate an overabundance of APIs, the complexity of managing and securing IT infrastructure has become a complex challenge that has left many tech leaders grappling with the vulnerabilities inherent in an interconnected ecosystem while often overlooking the critical aspect of API security. In this presentation, we will:

  • Delve into the strategic imperatives for securing APIs within this rapidly evolving landscape.
  • Explore the eight components for tech leaders to not only secure but also govern API usage effectively, ensuring robust cybersecurity practices that align with business objectives.

Speakers:
Madelein van der Hout, Senior Analyst, Forrester

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Technology Strategy & EA
Building And Operating The Sustainable Cloud

The cloud industry is an energy devourer. With the explosion of AI adoption and organizations moving more workloads to the cloud, the worldwide CO2 emissions from data centers have now surpassed those from the airline industry. This means we need new ways to control energy consumption and reduce CO2 emissions, such as GreenOps the practice of minimizing a cloud environment’s carbon footprint. Attend this session to find out: 

  • The impact of AI and cloud native computing on cloud sustainability. 
  • Cloud vendors’ initiatives for a sustainable cloud.  
  • How to reduce the carbon footprint from cloud operations. 

Speakers:
Dario Maisto, Senior Analyst, Forrester

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12:10 pm – 12:40 pm BST

Case Study Sessions (In-Person Only)

12:40 pm – 1:40 pm BST

Lunch & Marketplace (In-Person Only)

1:40 pm – 2:25 pm BST

Breakout Sessions

Security
2024 Enterprise Architecture Award

Welcome to the presentation of the Forrester Enterprise Architecture Award, the only international award program dedicated to recognizing excellence in enterprise architecture (EA). This awarding process is cojudged by The Open Group, author of the TOGAF® Standard. The recipients of this award can showcase their EA practice’s material contribution to their firms in managing risk, driving cost efficiency, improving customer experience (as well as employee experience), and increasing revenue. Attendees will: 

  • Hear a brief overview of the Forrester Enterprise Architecture Award and the key trends it has illuminated. 
  • Listen to an in-depth fireside chat with the winner, who will discuss how their approach to enterprise architecture has led to superior business outcomes for their organization. 

Speakers:
Indranil Bandyopadhyay, Principal Analyst, Forrester

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Technology Strategy & EA
Cybersecurity Predictions 2025

Each year, Forrester makes its predictions about what we think will happen in the cybersecurity industry over the next 12 months. Join this panel discussion to hear Forrester’s 2025 predictions in the cybersecurity space and why they matter to technology leaders and security professionals alike. 

In this session, you will learn: 

  • The challenges and opportunities that we expect to play out in the cybersecurity industry in 2025. 
  • How technology leaders and security professionals should anticipate and respond to these industry trends impacting their organizations in 2025. 

Speakers:
Paul McKay, Vice President, Research Director, Forrester
Madelein van der Hout, Senior Analyst, Forrester
Enza Iannopollo, Principal Analyst, Forrester
Tope Olufon, Sr Analyst, Forrester

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Innovation & Emerging Technologies
Adopting (Gen)AI: Best Practices And Lessons Learned

Introducing new technologies and getting the most out of them is about much more than just technology, and AI is no different in this respect. But AI introduces a new set of challenges, and as if that wasn’t enough, generative AI adds an extra dimension to those. In this fireside chat, to which attendees are invited to contribute, we will discuss: 

  • The three main reasons why so few (gen)AI projects proceed beyond the PoC/pilot project phase. 
  • What makes AI, and especially genAI, different when it comes to assessing and addressing the nontechnical aspects of initiatives involving these technologies. 
  • Best practices and potential ways of overcoming those hurdles — and why it’s necessary to think big to get the most out of (gen)AI. 

Speakers:
Martha Bennett, VP, Principal Analyst, Forrester

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2:30 pm – 3:00 pm BST

Case Study Sessions (In-Person Only)

3:05 pm – 3:35 pm BST

Breakout Sessions

Leadership & Talent
Scaling Digital, Data, And Analytics Maturity In An Agile Learning Organization

In this talk, we will explore how a large-scale organizational change toward an agile paradigm and the concept of a technical university are blended to scale the overall digital and data/analytics maturity across Roche’s global IT organization. 

At Roche, we set out to blend agile methods and the practices of a technical university to scale the overall digital, data, and analytics maturity of our global IT organization. This required large-scale organizational change, and we’d like to share what we learned through that transition. 

Key takeaways: 

  • Learn how to create a tangible knowledge management capability benefitting existing and newly onboarded employees. 
  • Understand how to navigate organizational and political hurdles for a sustainable learning organization that accelerates company IP creation. 
  • Identify how to turn learning opportunities into career perspectives for employees contributing to employer branding and employee loyalty. 

Speakers:
Frank Rybirk, , Forrester
T&I EMEA 2024 – Breakout 3 – Day 1 (3:05pm), ,

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Security
Shaping The Best AppDev Partnerships In The Age Of GenAI

Creating beneficial strategic partnerships for modern development teams in the age of generative AI (genAI) requires a mix of investments with a scaling strategy and execution. Sourcing teams have an opportunity to define new business models with high productivity gains at lower costs, along with outcome-driven models. Establish strategic partnerships that allow you to: 1) cocreate with new technologies; 2) bring in innovation and creativity in your development; and 3) define new short-term as well as longer-term action plans for resourcing, tooling, and experimentation. Partnerships will enable new operating models with optimized talent strategy and value orchestration. In this session, you will learn how to: 

  • Reevaluate your “make vs. buy” options for AppDev outsourcing in the age of genAI. 
  • Move from command/control to cocreation with modern development partners. 
  • Adopt an “experiment to scale” approach while remaining vigilant in avoiding lock-in paradigms. 

Speakers:
Jeffrey Rajamani, Senior Analyst, Forrester

READ MORE + READ LESS -
Modern Development & Co-Creation
Unlock High-Performance IT With A Modern Architecture Practice

The success of enterprise architecture (EA) depends on the business outcomes that EA leaders must look for and the dominant high-performance IT style of the organization. EA leaders need to understand which initiatives and capabilities to prioritize to set their practices up for success in their respective business contexts. Attend this session to: 

  • Understand the architecture value actions that drive high-performance IT and Forrester’s Outcome-Driven Architecture Model. 
  • Identify the architecture value actions or enablers that underpin each high-performance IT style and consistently boost business outcomes. 
  • Craft a dedicated roadmap to deliver the business outcomes you need. 

Speakers:
Stéphane Vanrechem, Senior Analyst, Forrester

READ MORE + READ LESS -
3:05 pm – 4:15 pm BST

Level-Up Workshop: To Be Or Not To Be Agile?

In this interactive session, we will discuss why agile paradigms are pervasively adopted but struggle because implementations often don’t meet all stakeholders’ expectations. Agile structures in organizations are perceived and lived very differently by employees and leaders, causing underwhelming performance. The role of agile leaders requires more attention if agile is to be taken seriously. In this panel discussion, attendees will:

  • Discuss agile implementation challenges and how they correlate with leadership styles.
  • Learn to assess under which conditions an agile paradigm is favorable and where it isn’t.
  • Understand the essential skills and leadership profiles that enable agile organizations to become and stay successful.

Enjoy a vibrant and fun discussion with a surprise guest.

Speakers:
Dan Bieler, Principal Analyst, Forrester

4:15 pm – 4:45 pm BST

Keynote: Unleash Your Potential With High-Performance IT

Delivering business results in the face of today’s business dynamics requires technology leaders to relentlessly align, continuously adapt, and develop a higher level of trust with business teams. But how do leaders achieve and sustain this level of performance to fully unleash the promise of emerging technologies, co-innovation, and transformation, all while delivering on mission-critical projects? Join us for this presentation and panel to learn about how to achieve the following: 

  • Align and adapt to changing business dynamics with high-performance IT. 
  • Calibrate regularly to instill a higher level of trust with business partners. 
  • Create the organizational flexibility to pivot in line with business dynamics. 

Speakers:
Manuel Geitz, Principal Analyst, Forrester

4:45 pm – 5:15 pm BST

Keynote: Predictions 2025

The stage is being set for 2025. Come listen to Forresters top technology analysts discuss the next frontier of innovation threats, advantages, and opportunities.

Speakers:
Stephanie Balaouras, VP, Group Director, Forrester

5:30 pm – 6:30 pm BST

Reception

Friday Oct 11

9:30 am – 10:00 am BST

Keynote: Embrace Trust, Adaptivity, And Alignment For AI Success

As companies are embracing new technologies like automation and generative AI, they typically run into traditional obstacles rooted in their organizational setup and existing talent structures. To unlock the value of AI, companies need to tear down their internal data silos and embrace trust, adaptivity, and alignment across the entire organization. In this session, we will decompose these existing challenges and outline how high-performing leaders can effectively steer, align, and motivate their organization to deliver value from their AI strategies.

Key takeaways:

  • Understand how to address the AI bottleneck by breaking down operational and data silos.
  • Embrace trust, adaptivity, and alignment as core principles of high performance.
  • Learn how to apply the guiding principles of high performance to leadership for AI.

Speakers:
Bernhard Schaffrik, Principal Analyst, Forrester
Dan Bieler, Principal Analyst, Forrester

10:00 am – 10:30 am BST

Keynote: Forrester's 2024 Technology Strategy Impact Award Winners

Welcome to the highly anticipated Forrester Technology Awards, the only assessment dedicated to recognizing excellence in technology strategy. This awards honors remarkable IT organizations that have proven their mettle in aligning technology with the dynamic needs of the business.

Speakers:
Laura Koetzle, VP, Group Director, Forrester

10:40 am – 11:20 am BST

Marketplace & Coffee Break (In-Person Only)

10:40 am – 11:50 am BST

Level-Up Workshop: Sustainability Roundtable: Practical Steps To Take To Drive Down Public Cloud CO2 emissions

Organizations move to the cloud has enabled many advantages such as increased agility and scale. However, as net zero targets become common and in response to regulatory pressures, tech leaders are looking to optimize their cloud infrastructure and its CO2 emissions to support their corporate sustainability goals. Join this peer roundtable session to understand the architectural steps you can take to reduce and optimize your cloud environment.

Speakers:
Stephanie Balaouras, VP, Group Director, Forrester
Dario Maisto, Senior Analyst, Forrester

11:20 am – 11:50 am BST

Breakout Sessions

Security
Architecting Strategic Success

Business alignment is at the heart of a successful technology strategy. Organizations need to prioritize scarce resources to drive outcomes that generate incremental value. Forrester data shows that most technology leaders still struggle to drive strategic outcomes in a sustainable manner. Attend this session to:

  • Experience how leading organizations drive strategic success with enterprise architecture (EA).
  • Gain insights into how architecture aligns C-suite priorities with day-to-day IT management.
  • Understand how to use EA to communicate effectively across all layers of the organization.

Speakers:
Manuel Geitz, Principal Analyst, Forrester

READ MORE + READ LESS -
Technology Strategy & EA
A Fun (Yes, Really) Crash Course In EU AI Act Compliance

Depends on the business outcomes that EA leaders must look for and the dominant high-performance IT style of the organization. EA leaders need to understand which initiatives and capabilities to prioritize to set their practices up for success in their respective business contexts. Attend this session to: 

  • Understand the architecture value actions that drive high-performance IT and Forrester’s Outcome-Driven Architecture Model. 
  • Identify the architecture value actions or enablers that underpin each high-performance IT style and consistently boost business outcomes. 
  • Craft a dedicated roadmap to deliver the business outcomes you need. 

Speakers:
Enza Iannopollo, Principal Analyst, Forrester

READ MORE + READ LESS -
Innovation & Emerging Technologies
Making A Circular Economy Work

Current levels of resource consumption by consumers and businesses are almost certainly unsustainable. Emerging technologies like the internet of things, artificial intelligence, robotics, and 3D printing play their part in making a new — circular — economy socially, politically, and economically viable. In this session, we will: 

  • Discuss five concepts of the circular economy — reduce, reuse, repair, refurbish, and recycle — that are most important to product manufacturers. 
  • Explore the role of emerging technologies in making a circular economy work. 
  • Discuss the importance of multistakeholder ecosystems when scaling today’s pilots and proofs of concept to become environmentally and economically sustainable business models. 

Speakers:
Paul Miller, VP, Principal Analyst, Forrester

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11:55 am – 12:25 pm BST

Case Study Sessions (In-Person Only)

12:25 pm – 1:25 pm BST

Lunch & Marketplace (In-Person Only)

1:25 pm – 2:10 pm BST

Breakout Sessions

Modern Development & Co-Creation
Panel: Will GenAI Kill Both Coding And Low-Code?

Investment in custom coding and low-code development has increased in the past few years, and companies have insourced more development. But will generative AI (genAI) make the jobs of app developers, be they high-coders or low-coders, testers, or even SREs, obsolete? Join this vibrant panel of leaders who are already using TuringBots with low-code and high-code, large language models, and more. Here are the questions we plan to answer: 

  • Will natural language really be the new programming language of the future? 
  • What impact will AI and genAI TuringBots have on the future of enterprise resource planning and budgets? Will firms need to fire developers and stop hiring more, or replace senior professionals with junior ones leveraging TuringBots? 
  • How do we prepare organizationally, and what skills will be needed to be ready for this next-gen software development age? 

Speakers:
Diego Lo Giudice, VP, Principal Analyst, Forrester

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Innovation & Emerging Technologies
How To Use Computer Vision Technology Across Industries

Computer vision (CV), a groundbreaking technology, is revolutionizing various industries by enabling machines to interpret and understand visual data. From healthcare diagnostics to autonomous vehicles and retail analytics, its applications are vast and transformative. In this chat, we will discuss: 

  • Highlight use cases of CV, including a heatmap across six industries. 
  • Discuss emerging trends and challenges in implementing CV. 
  • Explore the CV tools landscape and its evolution. 

Speakers:
Indranil Bandyopadhyay, Principal Analyst, Forrester

READ MORE + READ LESS -
Innovation & Emerging Technologies
How To Innovate With AI

Getting started with an AI pilot is quite easy these days, but ensuring that the AI pilot can scale into production, and that it solves real business problems in a sustainable manner, is much harder. Come prepared with your questions for our panel of Forrester analysts as they: 

  • Discuss the importance of good data foundations. 
  • Highlight use cases where AI delivers real value. 
  • Explore lessons from AI projects that didn’t reach their full potential. 

Speakers:
Martha Bennett, VP, Principal Analyst, Forrester
Paul Miller, VP, Principal Analyst, Forrester
George Lawrie, VP, Principal Analyst, Forrester
Bernhard Schaffrik, Principal Analyst, Forrester

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2:15 pm – 2:45 pm BST

Case Study Sessions (In-Person Only)

2:50 pm – 3:30 pm BST

Marketplace Coffee & Break (In-Person Only)

3:30 pm – 4:00 pm BST

Keynote: Staying Resilient In A Fluid Technology And Threat Landscape

The last two years have seen significant technology innovation and has been a boon for business productivity; the same goes for threat actors. This presentation will explore the future of cybersecurity in the context of the opportunities of emerging tech. Attendees can expect to learn how to:

  • Approach AI practically in the context of security.
  • Balance business needs when modeling emerging threats.
  • Leverage visibility to boost risk and opportunity.

Speakers:
Tope Olufon, Sr Analyst, Forrester

4:00 pm – 4:30 pm BST

Keynote: AI And The End Of Software Development As We Know It

Past and future technologies and paradigm shifts such as agile, DevOps, low-code, and even AI have been reshaping the software development world, but generative AI (genAI) is disrupting it. The software development lifecycle (SDLC) is being accelerated, done in real time, and compressed. At the same time, automation of all tasks of the SDLC (through TuringBots) is empowering both professional coders and citizen developers, totally transforming their experience. As you overcome short-term hurdles, prepare in the long term for a new breed of AI-infused platform enabling fast iteration for top-down and ground-up application generation. In this session, you will:

  • Understand the impact of genAI on the SDLC as well as low-code, professional, and citizen developer strategies.
  • Live the experience and learn about the emergence of application generation platforms, infused with both predictive and generative AI.
  • Explore the implications of these trends for your enterprise software strategy.

Speakers:
Diego Lo Giudice, VP, Principal Analyst, Forrester

Technology & Innovation Summit EMEA · October 9 – 11, 2024 · London & Digital

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