Mike Proulx
VP, Research Director

Author Insights
Blog
Twitter Blue Is Still Singing A Sad Tune
Twitter's blue checkmark no longer signals legitimacy. That underscores our guidance to marketers to take a wait-and-see approach to media investments on Twitter.
Blog
Advertisers Pause In Twitter Purgatory
When Twitter first announced its intent (back in April) to be acquired by Elon Musk, Forrester said that disinformation and hate speech are ultimately at stake — and that ad dollars are at risk. In the days following last Friday’s closing of the deal, GM paused its paid advertising on Twitter. Soon after, IPG’s Mediabrands […]
Blog
Meta Is Losing Itself In The Metaverse
Toward the end of Meta’s Q3 earnings call, Mark Zuckerberg made an impassioned appeal to investors: “[It] would be a mistake for us to not focus on any of these areas [of the metaverse], which I think are going to be fundamentally important to the future […] People are going to look back on decades […]
Blog
Predictions 2023: Facing Economic Headwinds, The Media Industry Will Consolidate
CMOs will face mounting pressure to demonstrate ROI, pushing media companies to innovate and consolidate in order to protect their share. Read our media predictions for 2023.
Blog
Prévisions 2023 : Metavers & NFT
Découvrez les tendances pour 2023 du metaverse et Web3 identifiées par nos experts analystes. En savoir plus.
Blog
Netflix Remains On Defense In The Streaming Wars
After two consecutive quarters of user decline (the first in almost a decade), Netflix saw 2.4 million paid net adds in Q3 (almost two and a half times more than its forecast). The company is at a precarious moment in time. While Netflix’s Q3 results create cautious optimism for future growth, the once market disruptor […]
Blog
Meta’s Short-Form Video Strategy Isn’t Reeling In Market Share
The company's TikTok alternative simply isn't winning, new Forrester data indicates.
Blog
Recession Fears Transcend The US Culture War
Recent Forrester survey data shows universal pessimism towards the outlook of the US economy — regardless of one’s politics.
Blog
Despite The Hype, Most Consumers Still Don’t Know About The Metaverse
Fewer than one-quarter of US survey respondents are familiar with the metaverse — and even early tech adopters aren't sure what exactly it is. Explore these and other findings from our recent survey.
Blog
New Data: Ads On Netflix And Disney+ Will Pay Off
For both companies, the addition of ads will bring in new revenue from eager advertisers and boost subscriber revenue from price-conscious consumers.
Blog
Elon Musk’s Twitter Acquisition Has Become Part Of The US Culture War
We’re still several months away from the anticipated close date of Elon Musk’s Twitter acquisition — whether it’s on again or off again depends on the day. A lot has happened in just the five weeks since the deal was announced, and we anticipate more will happen between now and October. But rest assured: We […]
Blog
Top Five Most Critical CMO Priorities For B2C Brands
Fresh data from Forrester’s Q2 B2C Marketing CMO Pulse Survey, 2022, reveals the top five most critical CMO priorities for B2C brands. Learn more.
Blog
As The Abortion Debate Ramps Up, Companies Must Support The Diverse Needs Of Their Employees And Customers
The Supreme Court’s leaked draft opinion on Roe v. Wade has intensified calls for brands to respond to the abortion debate. But your primary focus should be on your employees and your customers.
Blog
Twitter: Elon’s Battle Over Free Speech Is A Fight Against Content Moderation
What will actually happen to Twitter if Musk takes over is mere speculation at best. But we do know that users are polarized.
Blog
Les Consommateurs Veulent Que Les Entreprises Se Retirent De La Russie
Forrester continue de couvrir la tendance croissante des marques à entrer en collision avec la politique. Nous avions même prédit qu’en 2022, 10 grandes marques interviendront où les gouvernements sont impuissants. Mais la situation ukrainienne ne ressemble pas aux autres problèmes (passés ou présents) pour lesquels les entreprises ont pris des mesures. Il n’est plus […]
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