Katy Tynan
VP, Principal Analyst
Author Insights
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Announcing: Leadership And Human Skills Development Platforms Landscape
It’s time to tackle “soft skills” in a structured way. The newly named Leadership And Human Skills Development Platforms Landscape will do just that.
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What’s Lurking In Your Sales Culture?
Toxicity lives on in some sales cultures — and where it does, it impedes growth and success. Learn what’s needed to overcome it in this B2B Summit North America session preview.
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Five Ways To Tell That Your Leadership Communication Skills Need Work
Guiding the workforce through ongoing and urgent change requires strong leadership communication skills. Are your skills up to the challenge? Find out in this post.
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The Forrester Wave™: Learning Management Systems And Experience Platforms, Q1 2024 — Three Things I Learned
Find out how learning management systems (LMS) and LXP providers are responding to skills-based talent models, talent shortages, and generative AI in this preview of our Forrester Wave™: Learning Management Systems And Experience Platforms, Q1 2024.
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Why I’m Not Writing About Generative AI
Be a leader that can lead this technology cycle as well as the next one by having the leadership chops that work for any technology wave.
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Future Of Work Predictions: So Far, So Good, Which Is Kind Of Bad
Unemployment rates hover near record lows even as GDP growth tightens. The result? A perplexing time for business leaders.
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Future Fit Organizations Learn To Win
To survive and thrive in the future of work, organizations must evolve from “doing” to “learning” in every aspect of their business process.
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Prognosen 2023: Die Zukunft der Arbeit
Für Unternehmen steht 2023 viel auf dem Spiel. Themen, wie die Gewinnung und Bindung von Fachkräften, Strategien für die Arbeit, Burnout, Kultur und Mitarbeitererfahrung werden u.a. wichtig sein.
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Prévisions Européennes 2023 : Future Of Work
Quelles sont les principales tendances du Future of Work en 2023 ? Nos analystes ont identifiés les enjeux de l'expérience collaborateur.
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Practice Empathy To Reduce Insider Risk
Companies announcing layoffs need to pay attention to insider risk. Showing compassion and communicating openly can help.
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As The Abortion Debate Ramps Up, Companies Must Support The Diverse Needs Of Their Employees And Customers
The Supreme Court’s leaked draft opinion on Roe v. Wade has intensified calls for brands to respond to the abortion debate. But your primary focus should be on your employees and your customers.
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The Great Resignation: The Reality Behind The Headlines
Far from a short-term talent crunch, the so-called “great resignation” has been 10 long years in the making. If you respond to it with short-term measures, you will miss the underlying drivers of today’s talent problems and leave yourself struggling to manage the future of work. In my new report, Unpacking The Hype About The […]
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Welcome To The World Of No More Jobs
The concept of a "job" has always been a weak, albeit useful, construct. Employment in the future will focus far less on static jobs and far more on skills, experience, and adaptiveness.
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Do You Have A Future Fit Learning Culture?
Change is the new normal. From global pandemics to disruptive innovation and beyond, every organization is in a constant state of reinvention, and static learning models aren’t keeping up. The old model of learning and then earning has been disrupted, leaving businesses holding the bag on continuous upskilling as higher education struggles to reinvent itself. […]
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Inclusion And Diversity Research: Five Surprising Things We Learned
This week, we released a report on the state of the practice of DEI: diversity, equity, and inclusion (see “The Business Of Belonging: How Equity For Employees Drives Equity For Your Brand“). In the course of the research, we interviewed a cross section of practitioners, including chief diversity officers (CDOs), researchers, consultants, and experts in […]
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Are Your Managers Asking The Right Questions?
First-time managers can struggle to get the best performance from their teams. Fortunately, employee coaching skills can be learned. Principal Analyst Katy Tynan explains how to get started.
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Help Your Employees Adapt To The Post-Pandemic “Adjusted Normal”
We’ve pulled together a collection of Forrester's research that will aid our clients in supporting their employees in this “adjusted normal” and maintain employee engagement.
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Culture Is (Still) Not About Ping-Pong Tables And Free Meals
The pandemic is forcing companies to ask: How does our culture work remotely? Start with these five activities to arrive at the answer.
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Why We All, Especially Leaders, Need Sports To Return
There is a surprising link between sports and the C-suite. Many of the same attributes that define a successful athlete also apply to a strong executive: the drive for greatness, resilience, determination, love of competition, and appreciation for leading and being a part of a team.