Forrester

Citation Policy

Integrity, objectivity, and strict adherence to rigorous research methodologies are core values at Forrester Research, Inc. ("Forrester"). View policy »

Integrity Policy

Forrester is an independent research firm that produces objective, high-quality analysis of technology markets. Research integrity is one of the core values of our company and our brand. Forrester employees may not engage in activities that will compromise — or appear to compromise — the integrity of our research. View policy »

Privacy Policy

Forrester respects your privacy. The ways in which we collect and use data from use of our website and certain other interactions with our clients are listed below. View policy »

Social Media Policy

As a research firm, Forrester has a long history of communicating with the marketplace to solicit input into the research we produce for clients and to highlight the availability of our various research products and services. View policy »

Terms of Use

Please read these terms of use carefully before using this site. By continuing to use this site, you agree to be bound by these terms of use. View policy »

Media Citations Policy

All information provided by Forrester Research, Inc. ("Forrester"), in any form ("Information"), is proprietary information that belongs to Forrester and is protected by US and international copyright law and conventions. View policy »

Forrester Wave™ Vendor Review Policy

The Forrester Wave is designed to be a collaborative process between research teams and vendor companies — a process that provides opportunities for dialogue and review prior to the publication of a Forrester Wave. View policy »

Forrester Wave™ Vendor Nonparticipation Policy

Vendors are generally eager to participate in Forrester Wave evaluations — they are some of our most widely read documents and Forrester clients use these valuable reports to help inform their purchasing decisions. View policy »

Forrester Wave™ Methodology

The Forrester Wave is Forrester's evaluation of vendors in a software, hardware, or services market, written for the role professionals we serve. View policy »

Company Names Policy

As part of its mission to produce objective, high-quality analysis of technology markets, Forrester Research frequently refers to companies and products in its research reports. View policy »

Refund Policy

If you purchased an individual research document or Webinar and are not completely satisfied, please notify us within 24 hours of your purchase for a full refund. View policy »

Copyright

Entire contents © 1997-2013, Forrester Research, Inc. All rights reserved. Forrester, Forrester Wave, RoleView, Technographics, TechRankings, and Total Economic Impact are trademarks of Forrester Research, Inc. View policy »