Federal Government Research And Advisory Services
Forrester GovSolutions, a wholly owned subsidiary of Forrester Research, Inc., delivers research, advisory, and decision-support capabilities to U.S. federal agencies to help leaders modernize systems, strengthen cybersecurity, and make more consistent technology investment decisions within constrained budgets. Through offerings including Forrester Decisions and Forrester AI, agencies can quickly identify and apply relevant insights, proven frameworks, and structured guidance aligned to mission priorities.
Unmatched Expertise
years of independent, data-driven research
decision-makers surveyed annually
federal executive departments supported and 100+ state, local, and education (SLED) agencies
strategic view and high-level research and support across operational efficiency, AI, cybersecurity, technology, data, and CX
return on investment seen over three years by organizations that leverage Forrester
success rate for digital transformation initiatives, with execution accelerated by up to 50% reported by organizations using Forrester
Stay Informed With Government Insights
Our experts deliver timely, research-backed insights on the trends, challenges, and innovations shaping the public sector. From improving end-user experiences and achieving operational excellence to implementing Zero Trust security frameworks, our blog posts provide actionable strategies to help government leaders navigate complexity and improve mission outcomes.
Explore the latest insights to inform your decisions and achieve measurable results.
Insights For Every Federal Government Leader
Empowering senior leaders and their teams to drive strategic initiatives with confidence and deliver outcomes faster. Our tailored research services provide leading insights, proven tools, impactful events, and continuous guidance to de-risk decisions, navigate complexity, and deliver measurable outcomes.
Technology Executives
Security & Risk
Technology Architecture & Delivery
Data, AI, & Analytics
Customer Experience
Digital Business & Strategy
Research Services
Forrester Decisions: Solutions Aligned To Your Mission Success
Our insights are organized around your priorities to help you lead with clarity, speed, and confidence on every initiative.
Forrester Decisions is a tiered-access model for research and advisory services that offers leaders and teams AI-driven intelligence to help achieve mission success.
Insights
Shape strategy, guide transformational change, and stay ahead of the curve with leading research, critical data, and assets.
- Unbiased research across technology, digital, customer experience, marketing, and more
- Market forecasts, vendor evaluations, and industry highlights to support better investment and supplier decisions
- Enterprise priorities, such as AI, risk management, and customer trust, that cut across your agency functions
Tools
Drive your strategic initiatives with proven approaches, curated tools, and plug-and-play templates.
- Frameworks and templates for strategies, roadmaps, and business cases
- Benchmarks and assessments to compare your practices with peers
- Interactive data tools and AI-powered access to answer questions quickly
Guidance
Validate next steps and accelerate your success with expert advice and hands-on support tailored to your team.
- 50-minute guidance sessions with Forrester analysts
- Peer discussions and events to learn from what other leading organizations are doing
- Dedicated support to help you find and apply the right resources
Forrester AI: Access Forrester Research And Insights Where Decisions Happen
Secure, Analyst-Backed Research And Tools
Forrester AI draws exclusively from Forrester’s analyst-developed research library, built through structured methodology, independent evaluation, and decades of federal and enterprise analysis. Responses are generated using retrieval techniques that reference curated research rather than public web content.
This tool enables agencies to:
- Access outputs grounded in analyst-authored research and evaluation frameworks
- Prepare citation-linked responses traceable to source material
- Support oversight, governance, and audit-ready decision environments
- Maintain consistent execution across priorities
- Work independently from vendor-influenced or internet-derived content
- Gain insights aligned to your role and priorities
Embed Forrester AI In Your Workflows
Forrester AI is designed to support teams and leaders within environments where decisions are already being made, delivering contextual insight directly to your role and goals.
Forrester AI is available through:
The Forrester platform
- Forrester AI hub | Ask questions and get a synthesized response across a range of reports and blogs
- Research reports | Summarize and converse with a specific report using Forrester AI
- Search page | Get in-depth responses with sources cited, plus classic search results
- “Connect With An Expert” form | Advice while you wait for your analyst call or guidance session
In the tools where you work
- Microsoft Teams app
- Microsoft Copilot agent
- Other tools | We’re actively exploring Forrester integrations with other leading AI and productivity tools
Accelerated Decision Support
Forrester AI helps leaders move faster from questions to defensible decisions, using AI to source contextual insights and resources from Forrester’s vast research library.
Agencies use Forrester AI to:
- Compare solution approaches using shared evaluation criteria
- Access secure, conversation-based AI-powered responses built on analyst-developed research, not public web content
- Turn complex research into structured, citation-backed answers
- Extend analyst expertise across teams without requiring additional meetings
- Support coordination across mission and support organizations
- Ask about our solution to replace fragmented subscriptions with enterprise decision-support access at a lower cost.
Forrester Decisions: Delivery Framework
Our research is structured around each client’s priorities, mission, and role, helping teams translate insights into practical action across priority initiatives.
Functional Priorities
Get role-specific priority research, tools, and templates that address critical challenges and day-to-day work. After purchasing a Forrester Decisions license, users will be aligned to one or multiple functional priority roles to best address their key challenges and accelerate success.
- Data, AI, & Analytics
- Technology Executives
- Technology Architecture & Delivery
- Security & Risk
- Customer Experience
- Digital Business & Strategy
Expanded Access Domains
Forrester Decisions offers select services that allow you to combine your functional priorities into broader domains, reflecting how work naturally flows across organizations.
Domains include:
- Technology Professionals: Data, Al, & Analytics; Technology Executives; Security & Risk; Technology Architecture & Delivery
- Consumer and Digital Professionals: Customer Experience; Digital Business & Strategy; B2C Marketing Executives
Enterprise Priorities
Enterprise-wide research, tools, templates, analyst-led webinars, podcasts, and the weekly Forrester Take email provide clients with a wide-angle view of the competitive landscape, providing the context necessary to align your long-term strategy with global trends. All users will receive access to our enterprise priorities.
- Artificial Intelligence: Drive impact with AI’s innovative capabilities
- Business Volatility: Optimize spend, master change leadership, and mitigate risk to thrive during uncertainty
- Customer Obsession: Put customers at the center of your organization
- Leadership & Talent: Build and develop an adaptable workforce
- Risk Management: Regain control and determine acceptable levels of risk
- Sustainability: Capitalize on market opportunities while preserving the planet
- Technology Strategy: Transform IT into a critical driver to continuously improve business results
- Trust & Privacy: Gain a competitive edge with customers, employees, and partners
Critical Data & Assets
Beyond research and guidance, Forrester Decisions gives members access to foundational intelligence that drives better planning, benchmarking, and performance measurement. Members can explore interactive data tools, an initiative dashboard, and data overviews that provide clear visibility into trends, performance gaps, and opportunities for improvement.
- Interactive Data Tools
- Forrester AI
- Data & Insights
- Forecasts
- Industry Highlights
- Tech Landscapes & Waves
- Top Emerging Technologies
- Leading Through Volatility
- Predictions
- Budget Planning Guides
- Initiative Blueprints
- Courses & Certifications
Advisory support for mission priorities
Execute On Transformational Strategies
Forrester GovSolutions combines decades of business and technology research with structured advisory support to help federal agencies move from strategy to execution. Agency leaders and mission teams gain access to actionable insights, independent analysis, proven frameworks, and tailored guidance that support mission delivery, strengthen operational effectiveness, improve alignment, and optimize resources.
Initiative Workshops
Accelerate priority programs and build alignment across teams through analyst-led initiative workshops. These facilitated sessions bring together stakeholders from across the organization to review industry trends, discuss best practices, and assess strategic options. Initiative workshops help teams clarify priorities, coordinate planning efforts, and establish actionable next steps.
Advisory Strategy Sessions
Engage directly with Forrester analysts through structured strategy sessions designed for federal decision-makers. Available as 2-hour, half-day, or full-day sessions, these engagements provide focused perspectives on various topics such as industry and federal trends, technology developments, federal thought leadership, spend management, and modernization strategy.
These sessions help agencies:
- Assess positioning and approaches using competitive analysis
- Gain and incorporate user and consumer insights into decisions
- Monitor evolving industry and technology trends
- Develop roadmap alignment
- Refine strategy and priorities for mission objectives
Decision Support
Federal organizations can leverage Forrester’s independent research and advisory support to inform planning, communicate value to stakeholders, justify investments, and strengthen decision-making using trusted, evidence-based analysis.
Support includes:
- Research reprints
- Internal reprints: reports, webinars, and Forrester Wave™ evaluations
- Custom thought leadership content
- Total Economic Impact™ (TEI) studies
These resources help interpret critical trends, strengthen credibility, and demonstrate the impact of investments using Forrester’s data-driven economic methodologies.
Procurement for us federal agencies
Contracting And Acquisition With Forrester
Solutions are available through established federal acquisition vehicles and procurement frameworks that support compliance with agency requirements while simplifying access to research, advisory, and decision-support resources. These pathways enable agencies to apply Forrester capabilities across priorities such as technology modernization, cybersecurity, customer experience, and mission execution. Contact our team to discuss available procurement options for your organization.
Enterprise Agreements
Public-sector agencies no longer need to rely on fragmented research and advisory contracts that limit visibility across technology investments. Enterprise agreements provide organizationwide access to research, advisory support, and Forrester AI, enabling leaders and teams to evaluate priorities using shared frameworks, benchmarks, and decision criteria. This allows agencies to move from isolated research consumption to a coordinated decision-support environment across the organization.
Enterprise agreements may include:
- Organizationwide access to Forrester research and Forrester AI
- Executive partner support aligned to agency priorities
- Enterprise usage dashboards for visibility and governance
- Flexible license allocation across components and mission teams
- Analyst guidance sessions for active initiatives
- Certification course seats for workforce readiness
- Event participation for leadership engagement
- Shared benchmarking and evaluation frameworks across programs
Federal US Procurement Pathways
GSA Schedule 70
Contract# 47QTCA18D001C
DoW ESI
Contract# N66001-19-A-0050
FEDLINK
Contract #: LCFDL21D0010
SEWP V
Contract #: NNG15SC59B Group: C
Our Partnership with Carahsoft
Forrester is proud to partner with Carahsoft Technology Corp. to make our research, advisory, and events more accessible across the US and Canada. Through Carahsoft’s extensive reseller network and contract vehicles, including OMNIA Partners (R240303), TIPS (220105), E&I (E100063-2021MA), and ITES-SW2 (W52P1J-20-D-0042), government leaders gain more pathways to trusted resources that accelerate transformation and enable them to lead with confidence.
About Carahsoft:
Carahsoft Technology Corp. is The Trusted Government IT Solutions Provider®, supporting Public Sector organizations across Federal, State and Local Government and Education and Healthcare. As the Master Government Aggregator® for our vendor partners, we deliver solutions for Cybersecurity, MultiCloud, DevSecOps, Big Data, Artificial Intelligence, Open Source, Customer Experience and Engagement, and more. Working with our reseller partners, our sales and marketing teams provide industry leading IT products, services and training through hundreds of contract vehicles.
Forrester differentiators
Accelerating Mission Success
At Forrester, we go beyond solving problems; we care deeply about the agencies we serve, the people within them, and the communities they impact.
We will partner with you every step of the way to identify gaps, uncover opportunities, and provide actionable strategies tailored to your agency’s unique needs. By leveraging our deep expertise, research-backed insights, and proven frameworks, we’ll help you streamline operations, enhance citizen experiences, and drive measurable results.
Unlock Access For Every Member
You can license your entire team, regardless of role, to access Forrester research and a common set of key resources. Our tiered access model ensures that while access levels vary, every team member can stay aligned with consistent insights, bring clarity to conversations, and make informed decisions using a common foundation of trusted research.
Pioneers In Zero Trust And Customer Experience
Forrester is the originator of Zero Trust and the Customer Experience Index (CX Index™). We are also the only company offering Zero Trust training and certification programs that equip teams to implement proven frameworks while earning continuing professional education (CPE) credits.
Forrester AI: Get Reliable Insights Faster
Forrester AI helps agencies quickly identify and apply relevant insights from Forrester’s trusted research library, delivering synthesized answers in seconds to support faster, more confident decisions.
AI Embedded Into Daily Workflows
Forrester AI can be embedded directly into decision workflows (including Microsoft Teams, Microsoft Copilot, and other AI tools), enabling teams to access trusted, citation-backed research within the tools you already use.
Unlimited Analyst Access
Executive and Leader licenses include unlimited access to guidance sessions with Forrester analysts, supporting continuous progress on priority initiatives. These sessions may include additional non-member stakeholders, consistent with Forrester’s guidance policy.
Dedicated Service Delivery Team
A dedicated team works closely with your agency to understand its unique priorities and challenges, providing guidance to streamline efforts and achieve meaningful outcomes.
Explore Forrester’s Global Government Services
Forrester empowers mission-driven organizations across federal, state, local, and global public-sector environments with strategic guidance, trusted research, and practical tools to navigate complexity and accelerate impact. Our government-aligned solutions combine the deep expertise of our analysts with role-based research libraries, diagnostics, and decision-support frameworks to give leaders the clarity and confidence to act.
Forrester’s Objectivity
Integrity, objectivity, and rigorous research methodologies are core to our work — our opinions can’t be bought.
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