VP of Business Solution Delivery, Innovapost
As Business Solution Delivery Lead – Canada Post Corporation Chief Commercial Officer, Franco is responsible for end-to-end Solution Delivery in support of Canada Post’s Commercial Organization including Digital, Product, Retail, Marketing, Sales, and Customer Experience. Franco brings over 20 years of experience managing teams of technology and business professionals to deliver large-scale software development and business process transformations. He has also led numerous enterprise transformational initiatives to realize revenue recovery, operating efficiencies, and cost reductions. Prior to joining Innovapost, Franco was a Director with Canada Post where he led a variety of systems and business initiatives specializing in induction and revenue assurance. Franco holds a Master of Business Administration in Innovation from the University of Fredericton and a Bachelor of Business Administration, Management from Mount Saint Vincent University in Halifax. He also holds a Project Management designation and is Agile Certified.