Senior Solutions Engineer, Clarabridge
Hala Agha has been working in the Customer Experience Management (CEM) space for 6.5 years as a Senior Solutions Engineer, an Engagement Manager and a Business Consultant. Before taking on the Solutions Engineering role, Hala acted as the Engagement Manager for several key accounts, including the three largest clients in EMEA. Her portfolio spans CPG, QSR, telecommunications, banking, travel aggregation and more. Her expertise in CX, Contact Center and SaaS platforms have made her an invaluable subject matter expert for customers and prospects alike.