About Forrester

Forrester Research (Nasdaq: FORR) is a global research and advisory firm serving professionals in 13 key roles across three distinct client segments. Our clients face progressively complex business and technology decisions every day. To help them understand, strategize, and act upon opportunities brought by change, Forrester provides proprietary research, consumer and business data, custom consulting, events and online communities, and peer-to-peer executive programs. We guide leaders in business technology, marketing and strategy, and the technology industry through independent fact-based insight, ensuring their business success today and tomorrow.

Forrester's Role Manifesto

By focusing our entire organization on serving clients by professional role, Forrester delivers highly relevant research-based services aligned to your agenda — not ours. This unique role-focused approach is central to our corporate mission: helping you succeed every day. Our Role Manifesto represents this distinct commitment.

  1. We put roles first. That means you first. That means the first impression you have of us, whether we're communicating to you in person or virtually, is that we know your role — we cultivate a deep understanding of the role you fulfill within your organization and the specific challenges and goals that drive you.
  2. We operate with a clear understanding of our clients' needs. Diving deep into your role enables us to work as a trusted advisor who understands which priorities are key to helping you solve a problem or seize an opportunity.
  3. We get personal with our clients. It's all about trust. We are the most valuable to our clients who trust us. Once we've earned it, that's when we create and deliver the most relevant research-based services you need to achieve success . . . faster.

Our Values

At Forrester, our core values guide us in everything we do. We call these values 3CIQ:

  • Client: At Forrester, our clients come first. How can we do a better job for them? We never stop working on it.
  • Collaboration: We collaborate — both with one another and with our clients – share ideas honestly, and work through problems together.
  • Courage: It's not always easy to make the tough call, but our clients and our colleagues expect and value that from Forrester.
  • Integrity: If we don't practice truth — if clients, employees, and shareholders can't count on us to be honest — then why should they trust us?
  • Quality: Often used by clients to describe Forrester's services and employees, it's a critically important company attribute.

Contact Us

US     
+1 617.613.6000               
Mon.-Fri., 8:30a.m.-5:30 p.m. Eastern time  

Europe    
+31 20.305.4300             
09:00-17:30 local office time  

Asia Pacific  
+65 6325.9721

At A Glance

Founded:
1983 by George F. Colony

Headquarters:
Cambridge, Mass.

Employees:
1,288 (as of December 31, 2013), 475 of whom are research professionals.

Client companies: 
2,471 (as of December 31, 2013)

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Don't Take Our Word For It

  • Ranked 80th on Forbes’s America's 200 Best Small Companies (October 2008)
  • Named one of the 100 Fastest-Growing Companies by Fortune Small Business (2007)
  • Named in The Boston Globe 100: The Best of Massachusetts Business (financial ranking) for the 14th consecutive year (2011)
  • Ranked in The Boston Globe's 100 Top Places to Work (November 2010)