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European Banks Must Deliver Better User Experience On Their Mobile Apps
Mobile apps have become the main touchpoint of banking relationships for millions of people and the starting point for many financial decisions and activities. Forrester data shows that 52% of Italian and 42% of French online adults have done their banking on a mobile website or app in the past month. And mobile experiences impact […]
Video
DAM Or Web CMS? Part 2: Find Out Which DX Technology You Need For Workflow And Delivery
In the second part of our series, we take a look at workflow and delivery and where digital asset management and web content management systems excel. If you haven’t seen the first part of our analysis, make sure you check it out. Do you need more help? Forrester clients can set up an inquiry with […]
Blog
Digital Transformation And Automation Shake Up The Tech Services Market — Are You Ready?
US tech consulting services spend is growing at 8.3% — but that’s not good news for all services firms. Twice a year, my colleague Andrew Bartels publishes Forrester’s US tech market outlook, covering tech spending on everything from CIO staff salaries to systems integration for licensed apps. For the first time, Liz Herbert and I published […]