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How Sleep Number’s CIO Partners With Forrester On Legacy Platform Upgrades

Upgrading legacy IT platforms can be one of the biggest challenges for a technology leader. When Hitesh Patel, CIO of Sleep Number, embarked on the Fortify The Foundation initiative to upgrade the firm’s IT platforms and gain stability, he looked to Forrester for guidance. “The Forrester team has been really critical in helping us understand what other companies are doing … and how we can leverage some of the best practices out there.”

I've used other services, but they haven't been as real-world as the Forrester research. And that's the beauty of Forrester — it's real-world examples, best practices that you can leverage easily with your teams.

— Hitesh Patel
CIO, Sleep Number

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