Senem Biyikli, UX Analyst

Show notes:

How can you get stakeholders engaged in your CX research program? Forrester analyst Senem Biyikli combines her research expertise with practitioner interviews to offer best practices. We discuss: 

  • Why is stakeholder support important for research to be impactful? 
  • Who are research’s stakeholders? 
  • What are some common challenges researchers face? 
  • What are stakeholder best practices for research? 
  • How can you conduct stakeholder interviews?