As chief product officer, Carrie leads Forrester’s product portfolio, including research, events, and consulting businesses. She is responsible for delivering customer-obsessed offerings aligned to clients’ needs and priorities across Forrester’s entire product portfolio.
Prior to this role, Carrie was the chief research officer at Forrester. Over the past 20 years, she has also held various research positions, including SVP of research and research group director. As an analyst before that, Carrie researched the dynamics and growth of online retailing. In this role, she analyzed consumers’ adoption of eCommerce, their multichannel behavior, and how retailers optimize sales to those consumers with key technologies and strategies.
Carrie’s background prior to Forrester includes work at the Harvard Business School.
Carrie is a magna cum laude graduate of Bowdoin College.