Product management on Mahalo

To drive loyalty and differentiate in a world where customers increasingly connect via digital channels, you must create digital experiences that are not only easy and effective, but also emotionally resonant. Learn why emotionally resonant experiences matter now, and what makes a digital experience emotionally resonant.

The Lessons Of Today Can Be Found In The Past    Early in the history of Trader Joe’s, founder Joe Coulombe was faced with a fundamental dilemma. Trader Joe’s was trying to establish itself as a differentiated alternative to both convenience stores and generic big-box retailers. The selection and assortment of items that its stores […]