Forrester Research, Inc. (Nasdaq: FORR), a leading provider of research and analysis on the Internet and emerging technologies, today announced the appointment of Charles Golvin as senior analyst on the telecommunications research team. Golvin will be based in Forrester’s San Francisco Research Center and will focus on mobile communications, mobile commerce, consumer communications, enhanced services like unified messaging, and new applications enabled by mobile networks.

Most recently, Golvin was vice president and director of enabling technology, e-Commerce new business development at Citigroup, providing strategic technology guidance across business units in consumer and corporate finance. Among his projects were initiatives in consumer mobile banking and mobile commerce in Japan and mobile payments in the US. He also either invented or co-invented seven patent applications assigned to Citigroup. These applications include intellectual property in the following areas: digital wallets, investment, protection and management of personal information, authentication and secure access to payment services, electronic payment systems and methods of exchange, and archival and retrieval of electronically signed documents.

“Joining Forrester is the most exciting career change I can imagine. Forrester provides me with the opportunity to draw on my diverse technology and industry experience, and synthesize that knowledge to provide insight for Forrester’s clients. When I decided to move into industry research, Forrester was the only company I considered — not only for the world-class research and analysts, but also for the company culture and Forrester’s commitment to excellence in every endeavor.”

Golvin’s previous experience covers a wide variety of technologies and markets. Prior to Citigroup, he was a senior software engineer at Silicon Graphics where he was responsible for all technical aspects of development of commercial applications software, including software design and development, user interface design, usabilityanalysis, and quality assurance on target Silicon Graphics hardware. Prior to Silicon Graphics Golvin worked at Philips Media Software where he was chief technology officer and vice president of engineering. Golvin was a key contributor to the launch of the CD-I system, working directly with the hardware development and production teams to debug development and production hardware and system software.

“We are so pleased to have Charlie onboard,” said Forrester Group Director Christopher Mines. “His experience will help expand the telecom research team’s portfolio.”

Golvin holds M.S. and B.S. degrees in mathematics from the University of California, Santa Cruz.