Forrester Research, Inc. (Nasdaq: FORR), a leading provider of research and analysis on emerging technologies, today announced the official opening of its San Francisco Research Center at 799 Market Street. The new West Coast office is fully operational and staffed by a team of research analysts, sales, and infrastructure personnel.

“Since we first moved to San Francisco in October, the response to Forrester’s West Coast presence from our clients and local companies has been very encouraging,” said Michael E. Gazala, group director at Forrester. “We welcome Bay-area businesses to our new office to find out how Forrester Research can help them and their customers thrive on technology change. We also look forward to infusing regional experiences and our interactions with local companies into our strategy research insights.”

Michael E. Gazala, who has served as a group director for two years, will manage the company’s San Francisco operations. The office will be a full-fledged research center, offering identical client-service capabilities as Forrester’s Cambridge headquarters offers — including analyst interactions, client workshops, and briefings with companies located in the West. Companies interested in briefing Forrester analysts can submit requests online at

Forrester’s San Francisco analysts cover a wide range of industries and emerging technology topics. By providing a “Whole View” of technology, industry, and consumer landscapes, Forrester analysts help clients understand their customers better, plan strategically, and evaluate emerging technology to help companies prepare for significant market opportunities. The San Francisco research team currently includes:

  • Michael E. Gazala, group director. Prior to becoming group director, Gazala was a senior analyst with Forrester’s Online Financial Services team. Before joining Forrester, he worked with State Street Corporation, Northwest Airlines, American Express, and Morgan Stanley.
  • David M. Cooperstein, research director. Cooperstein manages the Telecommunications research team and will be the keynote speaker at Forrester’s debut Telecom Forum, May 20-22, in Washington, D.C. For more information about Forrester Events, visit
  • Michael Antecol, LL.B., Ph.D., analyst. Antecol is a member of the Consumer Technographics® research team and focuses on young consumers’ attitudes and behaviors toward technology. He will present his research at Forrester’s Young Consumers Summit, December 5-6, in New York City.
  • Mark Dixon Bünger, senior analyst. Bünger recently joined Forrester’s Automotive eBusiness research team and will concentrate on the automotive supplier/OEM relationship.
  • Kenneth Clemmer, senior analyst. Clemmer researches consumer financial services for the Consumer Technographics team. He will speak at the upcoming Forrester Finance Forum, June 10-12, in New York City.
  • Scott Doniger, analyst. Doniger is a member of the Media and Entertainment research team, focusing on advertising marketplaces, education sites, and sport retailing.
  • Charles Golvin, senior analyst. Golvin joins Forrester’s Telecommunications research team with expertise in wireless communication.
  • Catherine Graeber, senior analyst. Graeber joins the Online Financial Services research team from Wells Fargo, and she will focus on the banking, credit, and mortgage industries.
  • Paul R. Hagen, senior analyst. Hagen’s site design and technology research helps companies understand how emerging technologies can make their Web sites profitable, a key theme at Forrester’s Design Summit, May 30-31, in Marina del Rey, Calif.
  • Henry H. Harteveldt, senior analyst. Harteveldt is another leader on the Consumer Technographics research team. His online travel industry expertise drew a sold-out crowd at Forrester’s Travel Summit held in March 2001.