Christopher Kelley

Principal, Data Insights

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Blog

If You Have To Benchmark, Get Your Data From A Trusted Source

Frederic Giron March 28, 2022
At some point, most tech execs will be asked to explain their organization’s cost structure. What are the macro-level IT and digital spend structures in my industry? How can we justify our IT cost allocation to the business? Are there any areas of opportunity in our IT staffing strategy that we can take advantage of? […]
Blog

Data Digest: Business Technology-Focused Companies Win In The Age Of The Customer

Christopher Kelley August 11, 2015
Forrester has written extensively about the Business Technology imperative in the Age of the Customer. While the transformation from IT to BT is challenging, Forrester’s Business Technographics data highlights how business leaders have increased – and plan to continue increasing – their technology spending. This means that the train has left the station and CIOs […]
Blog

The Data Digest: Don’t Lose Potential Mobile Moments By Neglecting Information Workers

Christopher Kelley December 5, 2014
With evolving bring-your-own-device (BYOD) trends and the prevalence of consumer mobility captured by the Mobile Mind Shift Index, the lines between personal and work mobility have blurred. I see this every day that I take the train to work, watching information workers seamlessly shift from Candy Crush Saga to their work email on their mobile […]