future of work
Insights
Blog
The Future Of Documents: Content Creation Is Ripe For Its Own Digital Disruption
I remember the first time I saw a Google Doc. It was sometime in 2008, and people interested in collaboration and “Enterprise 2.0” on Twitter were circulating a link to a list of like-minded tech professionals. I clicked on the link, and my jaw dropped. The document looked like it was alive. There were about […]
Blog
The Smaller, Smarter Future Of Agencies
The future of the “agency” is being shaped by technology. The belief that artificial intelligence and machines will displace human labor is pervasive across many industries. For agencies, embracing artificial intelligence (AI) and intelligent automation (IA) comes with trepidation that the human side of creativity will be forever lost. Even though AI tantalizes marketers with […]
Blog
Starting Research On Ambient Technologies And Experiences
New research at Forrester will look into how ambient technologies that extend into our physical context could impact customer and employee experiences.