Unily Unite, held in Nashville October 7–8, once again featured compelling keynotes and breakout sessions for internal communication professionals, technical decision-makers, and digital workplace leaders.

New CEO Lokdeep Singh unveiled Unily Futures, the next evolution of its platform. Unily Futures is an AI-native employee experience platform that will initially launch with two new capabilities. These include:

  • Indy. Indy is intended to revolutionize how organizations create, manage, and scale their intranet deployments. Indy is an AI agent optimized to generate sites, pages, and content from scratch, in line with corporate branding. In the on-stage demo, the design (color, branding, font, etc.) was created by asking Indy to look at the company’s externally facing website. Unily cofounder Will Saville shared his vision for Indy: AI could be the architect for intranets of the future, not merely a veneer applied on top. Indy has been optimized with Unily’s 20+ years of expertise in building intranets. It is designed to relieve intranet program leaders from the heavy lifting of building landing pages, campaigns, or departmental hubs, generating an environment in minutes, not weeks or months.
  • Unily Glass. Glass is intended to be a personalized hub for employees, providing an AI-infused interface that integrates across all their key applications (such as their CRM system, HR management tools, email, or collaboration channels). Behind Unily Glass are purposeful AI agents that can execute specific requests, such as showing a sales pipeline summary from their CRM system or providing tech tips for a new Mac user. Glass has a conversational user interface and invokes the right agent and LLM by understanding the user’s intent.

What This Means For Unily Customers

Customer reaction to Unily Futures — particularly Indy — was overwhelmingly positive. Over lunch and breaks, I asked attendees for their thoughts, and everyone saw value in AI-driven site building and management. Even existing customers who were not using AI today saw this as valuable to their roadmap. Intranet program teams, even in large organizations, are often under-resourced; a capability like Indy could vastly increase their ability to deliver trusted, curated content. Customers and prospects should:

  • Explore the “Lighthouse” program. Unily will be opening up an Indy preview in January 2026, with broader availability later in 2026.
  • Understand the adoption path. Unily’s microservices architecture has enabled it to infuse AI at the core without having to design an entirely new platform. According to Unily executives, there should be no to minimal migration effort.
  • Understand any pricing or licensing implications. Pricing and licensing has been in flux across the intranet market as AI becomes a mainstream capability. Vendors overall are still working out their cost models as they try to offer more AI to their customers. Unily execs indicated that there may be changes to pricing or packaging as Unily Futures rolls out, but they did not provide any specifics at this time.

Want to discuss Unily or the intranet market overall in more depth? Forrester clients are invited to set up a guidance session or inquiry to chat further.