Video: Busting The Two Myths Of Low-Code Platforms
John Rymer , Vice President, Principal Analyst
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APAC B2C Leaders: Watch 2026 Predictions On Demand
Missed the live event? Watch the replay to uncover Forrester’s 2026 predictions for APAC B2C marketing, CX, and digital — and learn how to lead with trust, transparency, and measurable impact.
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How CommBank Blends Customer, Digital, and AI Leadership
Zhi Ying Barry
59 minutes ago
Co-written with Janis Teo, Senior Research Associate Five months ago, I published a blog post about banking’s new power role: the chief digital, data, and AI officer – an executive mandate designed not just for a simple consolidation for efficiency, but to unify digital, data and AI around a single strategic vision for growth, decision-making […]
Blog
What Oracle’s Layoffs Really Signal For B2B Marketing, Sales, And Revenue Operations
Laura Cross
12 hours ago
Oracle’s recent layoffs are being framed as an “AI replaces jobs” story, but that framing misses what actually matters. This post explains why the real signal for B2B marketing, sales, and revenue operations leaders isn’t AI disruption but operating model stress. When capital tightens and decision speed increases, organizations stop funding activity and start funding outcomes. Operations teams that can’t clearly govern decision ownership, risk, and value quickly become vulnerable. This post outlines what operations leaders must do now to remain defensible, and relevant, as AI reshapes how decisions get made at scale.