Help Rogue IT Go Legit With Citizen Development Platforms
John Rymer, Vice President, Principal Analyst
Get The Insights At Work Newsletter
Thanks for signing up.
Stay tuned for updates from the Forrester blogs.
AI Isn’t A Hardware Contest — It’s A Human Test
Most orgs get less than 50% ROI on AI. See how people, skills, operating models, and culture — not more tech — unlock the value your AI investments are missing.
Blog
SAP Connect 2026: Four Decisions CIOs Must Make Before SAP Agents Execute Enterprise Work
Faram Medhora
18 hours ago
SAP wants its process knowledge to become the operating context for enterprise agents. CIOs should decide where to grant that authority while retaining ownership of company knowledge, agent learning, and outcome measurement.
Blog
Your Digital Workplace Is Only As Modern As Your Worst App
Christy Punch
September 23, 2026
Most enterprises have at least one application that refuses to retire. It solves an indispensable business problem, depends on obscure integrations, and runs on code that few people fully understand. Its interface may be decades old, but the business still cannot function without it. These applications persist for legitimate reasons. Replacing them can be costly, […]