Application Development & Delivery

Application development & delivery is a complex and crucial competency in today’s digitized business world. Read insights on trends, best practices, emerging technologies, and more for application development & delivery professionals.

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Insights

Blog

Predictions 2022: Software Development Adapts To A New Normal

Chris Gardner November 18, 2021
New expectations call for new processes and tools. Learn how software development will adapt to the new normal in 2022.
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Blog

The Metaverse Is Born — Now It Needs To Grow Up

David Truog November 15, 2021
The metaverse has arrived — or that was the vibe last week, anyway, at the 2021 installment of the Augmented World Expo (AWE) conference. Many speakers also acknowledged that the metaverse is still in its early days, but the consensus was that after decades of gestation, the metaverse is now born. Since 2013, AWE has […]
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Predictions 2022 Live

Chart a bold path to success in 2022. Hear our predictions for the year ahead.

Blog

Most Chatbots Disappoint — Here’s How To Make Them Better

David Truog November 9, 2021
To create an effective chatbot you need to master conversation design, a new discipline for experiences based on conversational AI.
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Blog

Adobe’s Virtual Collaboration Bet Will Win If It Evolves Quickly

David Truog November 1, 2021
Helping people collaborate effectively to design experiences is a higher priority than ever. It would be high even if COVID-19 hadn’t hit us, simply because it’s increasingly clear that better experiences drive higher engagement, enrichment, retention, and recommendation. But the pandemic kicked remote work into high gear and, with it, the importance of being able […]
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Video

Predictions 2022: Cloud Computing Reloaded

Lee Sustar October 27, 2021

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Blog

European Banks Still Struggle To Balance App Functionality With User Experience

Karine Cardona-Smits October 22, 2021
Mobile apps have become the channel of choice for millions of Europeans. Forrester’s data shows that some 40% of French, 54% of Italian, and 54% of UK online adults have done their banking on a smartphone in the past month. We have been evaluating mobile banking apps for over a decade through our Forrester Digital […]
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Blog

ServiceNow To Partner With Celonis — What To Make Of This Announcement

Bernhard Schaffrik October 11, 2021
ServiceNow and Celonis recently announced a strategic partnership that is looking to create a closer linkage between ServiceNow’s low-code platform and Celonis’ Execution Management System. The partnership goes far deeper than your standard press release and actually includes some serious co-engineering by both firms, as well as an investment in Celonis by ServiceNow. We looked […]
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European Predictions 2022

Visit our resource hub to discover the key trends impacting European businesses in 2022.

Blog

The Five Things Your Mobile Development Team Needs To Know About Devices

Andrew Cornwall October 5, 2021
Mobile devices aren’t just computers you can carry around. They’re extensions of your personality. For some people, they’re the only entry point to their digital lives. Seasoned vets of the mobile space must learn: The device your customer has is not the one you tested. It doesn’t matter how many devices you decided to use […]
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Blog

The Five Things Your Mobile Development Team Needs To Know About The Ecosystem

Andrew Cornwall October 5, 2021
A few years ago, you had a big system if you had a thousand simultaneous users. Today, it means you have a moderately successful app or website. Your users place additional demands on your ecosystem now — in large part due to the limitations of the mobile devices they have. What does this mean for […]
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Blog

The 2021 Forrester And InfoWorld EA Awards Contest Winners Focus On Agility And Enabling Innovation

Gene Leganza September 29, 2021
In the Forrester/InfoWorld Enterprise Architecture Awards competition, we look for the most dramatic stories of EA’s strategic leadership and concrete business impact. The winners of the 2021 Forrester/InfoWorld Enterprise Architecture Awards show a close focus on business results with a particular eye to enabling innovation across the enterprise plus an agile approach to technology implementation. […]
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Blog

Forrester’s 2021 Financial Services Architecture Survey Needs Your Input

Jost Hoppermann September 28, 2021
Banks and other financial services firms always ask: “What are the others doing?” They leverage the answer to this question to assess their overall strategic position, compare their key challenges with those of others, and plan for the transformation of their application landscape to a more powerful customer-centric approach. Source: Financial Services Firms Have Solid […]
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Blog

What’s In A Name? “Product” Versus “Service”

Charles Betz September 20, 2021
“What’s in a name? That which we call a rose By any other name would smell as sweet.” — William Shakespeare, Romeo and Juliet, Act 2, Scene 2 One conversation I’ve found myself in over the past 20 years is the debate over IT portfolio terminology: Application Service Product Platform Why is this important? Because organizations use […]
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See the future and gain a competitive advantage for 2022

Discover 12 trends our research reveals will matter most next year. Download our Predictions 2022 Guide.

Blog

Introducing The Forrester New Wave™: Workday Implementation Partners, Q3 2021

Amanda LeClair September 20, 2021
Workday has captured the hearts of many enterprise buyers looking to modernize their employee experience with its human capital management (HCM) software in a way competitors have struggled to match. In recent years, Workday has sought to expand that foothold and compete more broadly to serve as a digital operations platform by expanding into financials […]
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Blog

Prepare For AI That Learns To Code Your Enterprise Applications (Part 3)

Diego Lo Giudice August 27, 2021
Get Ready To Work With TuringBots: The Time Is Now  Enterprise TuringBots are an imaginary but realistic future we’re painting based on what we know today. There is solid prior art proving it. To see our definition on TuringBots, read our first and second blog of this series. In a Forrester webinar back in September […]
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Blog

Balance Speed, Experimentation, And Risk With FM&E Technology

Christopher Condo August 25, 2021
There's a certain amount of risk that comes with rapid innovation. Learn how a new category of technology can help minimize those risks for your development teams.
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Blog

To Replace Or Not To Replace Core Banking Systems Is Not The Question

Jost Hoppermann July 28, 2021
Banks don't need new core banking systems, they need new paradigms to deliver core banking capabilities - and they need them today or tomorrow.
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Blog

The Forrester Wave™: Continuous Automation And Testing Services, Q3 2021 — A Comparison Of 15 Global Players

Diego Lo Giudice July 23, 2021
Future fit organizations are quickly adopting hybrid and native clouds, automating wherever possible, and bringing their agile and DevOps practices to a more mature and broader level. At the same time, testing tools, testing practices, and testing software IP developed by vendors have all increased the infusion of AI. The consequence is that ruthless or […]
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Blog

June 2021 Research Recap — Cloud And Tech Operations

Lauren Nelson July 14, 2021
Greetings everyone! Each month, the infrastructure and operations (I&O) team writes incredible research. As a research director, I get to not only see the final outcome but also all of the work and client insights that went into its creation. For those who know me, I am quick to call these out via inquiry calls […]
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Blog

Prepare For AI That Learns To Code Your Enterprise Applications (Part 2)

Diego Lo Giudice July 8, 2021
The future of work for application development and delivery professionals will look very different. Learn how to prepare for it today.
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Blog

The Impact Of Apple’s Sideloading Philosophy On Developers

Andrew Cornwall June 28, 2021
Security Through Control On Wednesday, June 23, Apple unleashed strong messaging to explain why users should only install Apple-approved apps through its App Store on iOS. This is an extension of the US District Court case between Apple and Epic, where Apple positioned “sideloading,” the practice of installing apps outside its App Store, as dangerous. […]
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