Are you a CX leader in APAC struggling to bridge the gap between your CX efforts and proving the tangible business value of that contribution to senior executives?
Join our CX analysts to learn how to unlock the financial value of your CX efforts using a 5-step approach to prove and present the ROI of CX to business stakeholders.
You’ll learn how to create an effective and compelling CX business case that hardwires CX metrics to business financials — and tie CX contributions to business success.
Key Takeaways In This Live Session:
- A 5-step approach to demonstrating and proving the ROI of CX efforts.
- How to secure CX funding by rallying your team and engaging stakeholders around metrics that matter.
- Ways to connect CX to financial performance, showcasing measurable business value.
