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Equip Your Tech and Digital Teams for Success

Complimentary event for Technology and Digital Leaders

In a world defined by rapid change, traditional technology approaches are no longer enough for organisations striving to stay ahead. Heightened expectations for seamless digital experiences from both customers and employees, combined with economic uncertainty, make adopting emerging technologies a critical driver of differentiation and growth. To remain competitive, businesses must build high-performing technology operations that can adapt swiftly, innovate consistently, and deliver transformative outcomes. 

As a technology and digital leader, you are uniquely equipped to spearhead the adoption of emerging technologies with a high-performance IT organization. By developing a forward-thinking strategy that prioritises agility, accelerates innovation, and integrates seamlessly with business goals, you can position your organisation to drive meaningful, sustained success. 

Join us in Brussels for an exclusive opportunity to explore how to: 

  • Build a high-performance IT organisation equipped to embrace emerging technologies.  
  • Foster agile teams that drive co-innovation and deliver impactful solutions.  
  • Break down silos and develop dynamic ecosystems for agile, competitive operations. 

Seize this chance to connect with like-minded innovators and future-proof your organisation for the challenges ahead. Seating is limited and allocated on a first-come, first-served basis—register now to secure your spot and avoid the waitlist. 

Explore the full agenda below. 

Date: Tuesday, 13th May 2025
Time: 09:00–13:30
Venue: Steigenberger Icon Wiltcher’s, Brussels, Belgium

Complete the form to register your spot today! Kindly note: This event is specifically designed for individuals in technology and digital leadership roles. Forrester respectfully reserves the right to decline registrations that do not align with this criteria.

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AGENDA

09:00 – 09:30

Arrivals & Registration

09:30 – 09:40

Welcome Session

Session Speaker: Stephane Roger, Executive Partner, CIO Executive Program, Forrester

09:40 – 10:10

Driving Adoption Of Digital Experiences In The Age Of Emerging Technologies

Emerging technologies are reshaping the digital landscape, offering organisations the opportunity to adopt smarter, more secure, and streamlined tools and models. Strategic use of these innovations is key to successful digital transformation, but driving customer adoption and satisfaction remains a challenge. Digital and technology leaders must collaborate to create intuitive solutions and foster ongoing innovation to meet changing customer needs. Join us for this session to explore a three-step approach to driving adoption of your digital capabilities. 

Session Speaker: Oliwia Berdak, VP, Research Director, Forrester 

10:10 – 10:55

Panel Discussion: Adaptive Practices For Creating Better Products, Platforms, And Services In An Ecosystem-Driven World

Explore real-world examples of how cross-functional collaboration has broken down silos and set organisations on the path to exceptional innovation. Learn about agile practices, value stream planning, and customer experience strategies to harness the potential of generative AI, improve data orchestration, and create seamless user experiences. Discover how companies are dismantling operational silos to build true end-to-end experiences, how organisations can effectively orchestrate data across ecosystems to scale with generative AI, and the role continuous employee engagement plays in unlocking innovation. 

Panelists:  

  • Pascal Matzke, VP, Research Director, Forrester (Moderator)  
  • Quico Quartier, Tribe Lead DevEx, BNP Paribas Fortis 
  • Quentin Huyberechts, Head of Digital Channels & CX, BNP Paribas Fortis 
10:55 – 11:20

Networking Break

11:20 – 11:50

Aligning Your Digital & Tech Strategy With High-Performance IT

IT strategies disconnected from business goals jeopardise the positive impact that IT teams can have on the business. Join us for a thought-provoking session as we delve into the significance of developing a high-performance IT organisation that implements emerging technologies with strong business alignment. Explore how you can bring your business strategy, IT investments, and IT capabilities together to continuously drive business results as we introduce Forrester’s high-performance IT research, defined as the pursuit of continuously improving business results through technology. 

Session speaker: Pascal Matzke, VP, Research Director, Forrester 

11:50 – 12:00

Q&A

12:00 – 13:30

Networking Lunch

FEATURING

Oliwia Berdak

VP, Research Director, Forrester

Pascal Matzke

VP, Research Director, Forrester

Quico Quartier

Tribe Lead DevEx, BNP Paribas Fortis

Quentin Huyberechts

Director Channels and CX, BNP Paribas Fortis