Why And How To Create Value For Customers

Forrester Roundtable Live In London.

Date: Thursday, 6th July 2023
Time: 14:00-19:00
Venue: The Standard, 10 Argyle Street, London, WC1H 8EG

Please join us for a small group interactive workshop focused on how to create value for customers efficiently and consistently, followed by an evening cocktail reception.

If your company is on a journey to customer obsession, then it must put customers — and the value they get from doing business with you — at the centre of its leadership, strategy, and operations.

Join us and learn:

  • How to define customer behaviours that creates value for your business, using experiential research.
  • The importance of understanding what customers truly value.
  • The four dimensions of value

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For any questions please contact marketingeu@forrester.com

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