Forrester Roundtable Live In London.
Date: Thursday, 6th July 2023
Time: 14:00-19:00
Venue: The Standard, 10 Argyle Street, London, WC1H 8EG
Please join us for a small group interactive workshop focused on how to create value for customers efficiently and consistently, followed by an evening cocktail reception.
If your company is on a journey to customer obsession, then it must put customers — and the value they get from doing business with you — at the centre of its leadership, strategy, and operations.
Join us and learn:
- How to define customer behaviours that creates value for your business, using experiential research.
- The importance of understanding what customers truly value.
- The four dimensions of value
