Forrester Research, Inc. (Nasdaq: FORR), in conjunction with Greenfield Online, today announced the results of the latest Forrester Online Retail Index. According to the 19th survey in this monthly series, total US spending on online sales increased from $3.2 billion in June to $3.98 billion in July, an indication that previous summertime spending dips were not reflective of a long-term decline in online shopping. The number of households shopping online increased to 14.7 million in July from 13.1 million in June. Consumers spent an average of $270 per person in July, compared with $247 in June.

About The Index
Forrester Online Retail Index measures, on a monthly basis, the growth and seasonality of online shopping based on data collected from online shoppers. The Index is based on 5,000 responses during the first nine business days of the month from an online panel developed by Greenfield Online. The survey results for July were fielded from August 1 through August 8, 2001.

The monthly panel is weighted to Forrester Research’s Consumer Technographics® Benchmark Panel, a survey of 90,000 US members of a consumer mail panel developed by NFO Worldwide, a market research firm. Data was weighted to demographically represent the US population. The Benchmark Panel was fielded from December 2000 to January 2001.

Note: Owing to changes in the methodology of the Index, beginning in April 2000, we discourage making year-to-year comparisons for any particular category until April 2001, although general top-line trends appear stable over that period.