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The Wall Street Journal – More Stores Do Double Duty As Distribution Centers For Online Orders
The Wall Street Journal – More Stores Do Double Duty As Distribution Centers For Online Orders
The Wall Street Journal: VP, Principal Analyst Brendan Witcher shares reasons why retailers are incorporating a strategy of doubling as distribution centers for online orders.
Read the full article here. Read more from Brendan here.
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Bolster Buy-In For Your CX Priorities With A Simple Yet Powerful Tool
Watch our webinar to learn how to use Forrester’s CX Business Case On A Page template to create a winning business case for your CX initiatives.
Along with the Technology Strategy Impact and Enterprise Architecture Awards, this year, organizations can also apply for Forrester’s inaugural Data & AI Impact Award in April CAMBRIDGE, Mass., March 18, 2025 — Forrester (Nasdaq: FORR) today opened calls for nominations for its annual global Technology Awards for Technology Strategy Impact and Enterprise Architecture, which recognize [...]
The event will help CX, B2C marketing, and digital leaders seamlessly align brand and customer experiences to drive retention and foster long-term loyalty Forrester (Nasdaq: FORR) today announced the full conference agenda for its CX Summit EMEA event, scheduled to take place in London and digitally on June 2–4, 2025. In today’s competitive market, customers [...]
