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The Wall Street Journal – More Stores Do Double Duty As Distribution Centers For Online Orders
The Wall Street Journal – More Stores Do Double Duty As Distribution Centers For Online Orders
The Wall Street Journal: VP, Principal Analyst Brendan Witcher shares reasons why retailers are incorporating a strategy of doubling as distribution centers for online orders.
Read the full article here. Read more from Brendan here.
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Your Journey Maps Aren’t Changing Decisions
If journey insights aren’t influencing funding, priorities, or roadmaps, they’re just artifacts. Learn how leading CX teams connect customer insight to the decisions that shape business outcomes.
Bloomberg: In a live interview, Forrester CEO George Colony explains that AI investment will continue despite the technology selloff, as enterprises and vendors keep building toward a long-term shift in computing and business operations. Watch the full interview here. Read more from George.
Continues to expand the reach of Forrester AI across the platforms where enterprises work New York, November 4, 2026, Technology & Innovation Forum East — Forrester (Nasdaq: FORR) debuts its Forrester AI app for Slack at its Technology & Innovation Forum East today. The only research and advisory firm to support a Slack integration, Forrester [...]
