Home
>
Newsroom
>
The Wall Street Journal – More Stores Do Double Duty As Distribution Centers For Online Orders
The Wall Street Journal – More Stores Do Double Duty As Distribution Centers For Online Orders
The Wall Street Journal: VP, Principal Analyst Brendan Witcher shares reasons why retailers are incorporating a strategy of doubling as distribution centers for online orders.
Read the full article here. Read more from Brendan here.
Categories
Missed The Journey Mapping Webinar? Watch The Replay.
Discover how leading organizations use journey decision systems to guide planning, funding, design systems, and governance — without adding more complexity.
New AI sovereignty and platform governance rules will signal strategic intent but deliver limited near-term impact According to Forrester’s (Nasdaq: FORR) 2027 European predictions, unveiled today at Forrester’s Technology & Innovation Forum EMEA, Europe will enter 2027 determined to recover its digital autonomy, but the gap between its ambition and control will widen. More than [...]
This year’s Total Experience Score rankings reveal progress for India’s banking industry, but employee experience gaps may limit future differentiation and growth NEW DELHI, SEPTEMBER 28, 2026 — Forrester (Nasdaq: FORR) today announced findings from Forrester’s India Banking Total Experience Score Rankings, 2026, revealing that banks that effectively align customer experience (CX), brand experience (BX), [...]