Gphone? Maybe …
Forrester
Here's a link to an article that I wrote for RCR Wireless this morning.
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Stay tuned for updates from the Forrester blogs.
Secure AI Agents Before You Scale
Scaling AI agents shouldn’t mean scaling exposure. Download Forrester’s AEGIS playbook to set guardrails on intent, authority, and access so that adoption stays accountable, auditable, and defensible.
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US Federal Government Customer Experience Suffers Its First-Ever Significant Decline
Colleen Fazio
1 day ago
The US federal government experienced its first significant customer experience decline since Forrester began measuring federal CX in 2016. Learn what drove the drop, which agencies led and lagged, and the key factors shaping CX performance across federal agencies.
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Microsoft’s Project Perception Announcement And How To Implement It Right
Allie Mellen
1 day ago
Today, Microsoft announced Project Perception: a series of red, blue, and green team agents designed to be coordinated together in an agentic architecture to evaluate infrastructure and close gaps as close to autonomously as possible. The red team agents find potential paths to compromise, the blue team agents prioritize and evaluate them, and the green […]