Patti Freeman Evans [Posted by Patti Freeman Evans]

Forrester just kicked-off our 2009 Retail Executive Survey, and we want your input.

This survey looks at online retailers' organizations and topics relevant to the challenges currently facing their roles including:


·     eBusiness technology decisions

·     Globalization

·     Social media and mobile trends

·     Online customer service

·     Online merchandizing tactics

·     And more!

The survey takes just about 15 minutes to complete and all of the data will be used anonymously and in aggregate. And as a thank you for completing this survey, you will be able to access the data to help benchmark against your peers once the survey is closed.


The results from the survey will serve Forrester's eBusiness and retail research agenda; we look forward to gaining insight from your responses!


Click here to take the survey.