Are you a wondering how to get the most out of your SAP investment? Are you trying to figure out SAP’s long-term strategy? Do you want to make better use of SAP’s BI platforms and services ecosystem? If so you have a lot in common with other Forrester clients.


Forrester has answered hundreds of inquiries about SAP in the last year or so. And the volume of inquiries is increasing as our clients roll out SAP solutions to the furthest reaches of their global domains and use white space partners to cover an ever broader footprint.

At the same time, you ask us questions about deployment best practices, SAP’s pricing and licensing, its middleware approach, the strategic significance of its acquisitions, and the implications of changes in the top management team.

We decided to pull together all our experts to discuss their SAP research in a series of jam sessions (teleconferences) to help you make the best informed decisions with the minimum investment of time. Each teleconference looks at a specific dilemma for which we’ve fielded client inquiries.

If you are an Application Development & Program Management professional, or a CIOs, or a Business Process & Applications professional looking for guidance then there is a session in this week long series of one hour Webex sessions just for you. Or if your dilemmas cover all the topics you can attend all the sessions or download them later and follow at your leisure.

We’ll start by looking at SAP’s Product Strategy. We will explain just how SAP's product portfolios and technology strategy for enterprises and SMB clients is evolving. You will hear Forrester analysts debate the merits of SAP's product offerings, technology architecture innovations, and its likely success in providing software-as-a-service (SaaS) offerings.

In the second session on Tuesday March 23rd you can learn learn about changes to SAP licensing and pricing and to its maintenance and support offerings. We also summarize Forrester's advice to SAP clients planning an extension of its ERP footprint, a change in licensing or entitlement options, a rollout to other divisions or geographies, or an upgrade.

In the third session you will hear about the main information management concerns that Forrester has heard from SAP users and practical strategies for overcoming them. You will learn how to capitalize on SAP's strengths and work around weaknesses in technologies and processes like business intelligence (BI), data warehousing, data integration, data quality, metadata, and master data management (MDM). Forrester's SAP watchers also present their points of view on unique SAP products like Explorer and BWA.

In the final session we plan to concentrate on Forrester's view of the SAP services landscape and how SAP clients should maximize value from providers. You wil be able to learn about the key criteria for vendor selection and the key providers across SAP services.

Please take the opportunity to sign up now for the session or sessions that best address your own dilemmas.

SAP Jam Session: What Should SAP Clients Know About SAP Product Strategy?
Upcoming Teleconference, March 22, 2010, 11:00 a.m.-12:30 p.m. Eastern time
Paul D. Hamerman, John R. Rymer, Alexander Peters, Ph.D., William Band, Roy C. Wildeman

SAP Jam Session: What Should SAP Clients Know About SAP Value For Money?
Upcoming Teleconference, March 23, 2010, 11:00 a.m.-12:30 p.m. Eastern time
Dave West, Diego Lo Giudice, George Lawrie, Duncan Jones

SAP Jam Session: What Do SAP Clients Need To Know About SAP Data Quality, BI, Data Warehousing, And Integration?
Upcoming Teleconference, March 24, 2010, 11:00 a.m.-12:30 p.m. Eastern time
Boris Evelson, Rob Karel, James G. Kobielus, Henry Peyret

SAP Jam Session: What Do SAP Clients Need To Know About Implementation And Support Services, SAP's Cloud And On-Demand Services, And Offshoring?
Upcoming Teleconference, March 25, 2010, 11:00 a.m.-12:30 p.m. Eastern time
Liz Herbert, Euan Davis, Stefan Ried, Ph.D., Tim Sheedy