Chris Gallacher
VP, Principal Consultant
Author Insights
Blog
Start Building Your IT Strategy At Technology & Innovation Summit North America
The days of creating an IT strategy in a vacuum are long gone. With technology embedded ever deeper in the business, strategy conversations between business and IT organizations must stay fluent and on point. Get a blueprint of the steps needed to rapidly create a technology strategy, in a preview of our recently published research.
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Level Up Your AI Data Maturity At Forrester’s Technology & Innovation Summit North America
Struggling to effectively process, analyze, and utilize constantly changing data spread across various systems? Learn three key competencies to help develop a data maturity plan of action in this preview of an upcoming workshop.
Blog
What CX Should Mean For Government Leaders
CX4Gov starts with a simple premise: Put people, and their experiences, first. Regardless of your agency’s mission, it’s people (your employees) that get things done and people (your customers) that you serve.