Katy Cobian

VP, Executive Partner

Forrester Bio

Author Insights


CX Leaders: What’s On Your Agenda For 2024?

Katy Cobian December 19, 2023
I’m approaching two years in my role here at Forrester, where I serve as a strategic advisor and thought partner to senior customer experience (CX) leaders. As a long-time CX practitioner and enthusiast, it’s been inspiring to be part of the “extended team” across such a diverse set of brands and industries. While no two […]