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< Blogs
Home > Featured Blogs > Key Takeaways From Salesforce Dreamforce ’19

Key Takeaways From Salesforce Dreamforce ’19

Liz Herbert, VP, Principal Analyst

Nov 25 2019
https://go.forrester.com/wp-content/uploads/2019/11/Herbert_Dreamforce19.mp4
Categories
  • Age of the Customer
  • customer relationship management (CRM)

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Enterprises are rapidly adopting industry-specific CRM. They are leaning into the promises to speed transitions to the cloud, to modernize the front office, and to enable enterprises to focus talent on creating brand differentiation. According to data and analytics decision-makers at enterprises from Forrester’s Data And Analytics Survey, 2022, the business priorities most frequently identified […]
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