Though we’re out for the holidays this week, we’re dropping in with a short preview of what we have planned for the CX Cast in 2024. Tune in to hear what’s to come, including: 

  • Our annual series on Forrester’s 2024 predictions, airing throughout January. 
  • A preview of Forrester’s 2024 events theme, “Human + AI,” and what it means for the customer lifecycle. 
  • And more content from Forrester analysts throughout the year. 

See a full list of Forrester’s 2024 events here:

Events – Forrester