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Forrester’s TechRankings™ Evaluates New Marketing Automation Applications

April 15, 2002
Direct channels like the Web, email, and interactive television are changing the discipline of marketing. According to Forrester Research (Nasdaq: FORR), use of direct channels will shift the industry from the traditional mass-marketing approach to more sophisticated direct techniques. To adapt, marketers must reduce their reliance on third-party services and increase internal investments in enterprise [...]
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Extensive New Research By Forrester Outlines European Executives’ Future Commitment To Tech Investment

April 9, 2002
Forrester Research B.V. (Nasdaq: FORR), today used its Leadership Forum Europe at Amsterdam’s Okura Hotel as the platform to exclusively unveil new research into the attitudes of European business executives’ technology investment strategies. In March 2002, Forrester surveyed 212 CIOs, CTOs, and IT directors throughout Europe about their technology spending. In his keynote presentation “Bringing [...]
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Broadcasters Must Lock Up Cross-Media Deals Now, Advises Forrester Research

April 8, 2002
Local television audiences are turning to cable, Web, and print options for daily news. According to a new report from Forrester Research, Inc. (Nasdaq: FORR), broadcasters can recover local relevance only by extending their programming and promotion throughout the day to cable operators, newspapers, and online providers. Stations must recreate themselves as providers of video [...]
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Forrester Research Appoints Deloitte & Touche LLP As New Auditor

April 3, 2002
Forrester Research, Inc. (Nasdaq: FORR), a leading provider of research and analysis on emerging technologies, today announced the appointment of Deloitte & Touche LLP as its independent auditor for fiscal year 2002. Arthur Andersen LLP had previously served as Forrester¿s independent auditor. The appointment of Deloitte & Touche was made after careful consideration and an [...]
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Technology Spending By Large Companies Will Drop By An Average Of 14 Percent In 2002, According To Forrester Research

April 1, 2002
Spending on eBusiness technologies will drop from an average of 3.5 percent of revenue in 2001 to 3.0 percent in 2002. Based on a Forrester Research, Inc. (Nasdaq: FORR) survey of nearly 900 high-level IT and business decision-makers at Global 3,500 firms, average 2002 eBusiness technology budgets are $29 million compared with $41 million in [...]
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Forrester¿s Message To Europe’s eMarketplaces: Focus On Data Or Go Bust

March 26, 2002
Europe’s 25 leading eMarketplaces generated just €350 million in revenue during 2001 — but have received a total of €2 billion in funding from industry backers and venture capitalists. Despite eMarketplaces’ current failings, the laws of network economics will compel firms to trade and collaborate through eMarketplaces refocused on data exchange — not unprofitable ASP [...]
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European IT Services Won’t See Double-Digit Growth Until 2003 — And Overall Growth Will Slow After 2004, Forrester Warns

March 20, 2002
Europe’s IT services market won’t revive until 2003, and a return to the boom years of the ’90s will never happen, according to a new report by Forrester Research B.V. (Nasdaq: FORR). Moderate growth will take spending to €120 billion by 2006, up 35 percent from 2000, and will force providers to exploit an outsourcing [...]
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Forrester Named As Exclusive Research Partner For Internet World UK 2002

March 19, 2002
Global events organizer, Penton Technology Media, today announced that Forrester Research (Nasdaq: FORR), is named as exclusive research partner for its UK flagship event, Internet World UK 2002. Forrester Research is a leading emerging-technology research firm, analyzing technology change and its impact on business, consumers, and society. Today’s announcement is one more reason why Internet [...]
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Forrester Research Retail Summit Defines How Technology Helps Companies Compete And Win

March 19, 2002
The slowing economy has forced retailers to turn to technology to find new ways of maximizing returns, cutting costs, and improving consumer relationships. Today, at Forrester’s Retail Summit, “Making Retail Technology Pay Off,” at The Grand Hyatt in New York, more than 200 attendees will learn from pioneering retail executives how to use new and [...]
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Healthcare Plans Must Condition Members And Doctors To Choose Quality, According To Forrester Research

March 11, 2002
Since 1988, average employee premium contributions for medical insurance have more than doubled, while deductibles have increased by more than 100 percent. Although large employers want employees to choose providers based on quality because of the cost savings associated with better healthcare, the health plans they offer deliver inadequate decision support. According to a new [...]
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European IT Won’t Recover Until 2004, Forrester Warns

March 1, 2002
After years of double-digit growth, Europe’s IT expenditure will dip to 0.7 percent growth in 2002 and flatten out to 7 percent annual growth in 2004, according to a new brief by Forrester Research B.V. (Nasdaq: FORR). The culprits: slow population growth, years of excessive demand for IT skills, and low penetration of the Internet. [...]
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Forrester Research Automotive Summit Focuses On CRM Solutions For Automotive Industry

February 25, 2002
Creating and sustaining long-term profitable relations with customers across all channels — the idea behind customer relationship management (CRM) — remains a challenge for auto manufacturers and dealers that lack synchronized channels and the mindset of putting the customer experience first. Today, more than 200 attendees will learn from leading automotive executives responsible for marketing, [...]
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Forrester’s Advice To UK Finance Firms: Implement Bridging Strategies Now To Revive Wireless Finance

February 20, 2002
UK financial firms shouldn’t await technology upgrades to reset their wireless finance goals, according to a new report by Forrester Research (Nasdaq: FORR). Forrester asserts that firms experienced in WAP finance will stand to win over wireless virgins if they bridge the gap to future wireless transactions with mobile-specific, simple, integrated services that drive traffic. [...]
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Forrester’s Media Buyers’ Table Sharpens UK Online Ad Placement

February 19, 2002
UK media buyers are looking for reliable, independent metrics that go beyond traffic levels or demographic details when making informed choices about the Web sites they will use to place online ads. Crucially, the second annual Media Buyers’ Table from Forrester Research (Nasdaq: FORR), provides UK media planners and buyers with these additional metrics and [...]
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Tracking Carbuyers’ Online Paths To Purchase Shows Their Likelihood To Buy, According To Forrester Research

February 19, 2002
Carmakers, dealers, and independent auto sites collectively invest more than $1 billion each year trying to turn online auto shoppers into buyers. However, most auto site owners underutilize even their own traffic data, and don’t understand how mapping online shoppers’ behavior from site to site can provide valuable clues to future purchases. To effectively select [...]
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Broadband Will Drive Online Console Gaming Into 10 Million European Homes By 2006

February 8, 2002
For the next 12 months, Europe will be awash with hype touting the application possibilities of extremely powerful and flexible next-generation consoles. But according to a new Technographics® report by Forrester Research B.V. (Nasdaq: FORR), only online games will gather enough momentum as a new application for consoles. “Applications like Web access and consumer electronic [...]
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Forrester Research Announces Events Schedule Through June 2002

February 4, 2002
Forrester Research (Nasdaq: FORR) today announced its schedule of international Forums and Summits through June 2002. Forrester Events provide Global 3,500 executives and senior-level decision-makers with new ideas, access to industry leaders, and innovative strategies designed to advance their business. Forrester’s 2002 semiannual Event schedule features three Forums and six Summits. Updated information on these [...]
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Forrester Research Technology Leadership Forum Focuses On Web Services, The Next Technology Strategy

February 4, 2002
New Web services, which allow companies to build and link systems within and between organizations regardless of platform or location, are enabling companies to extend the value of their existing enterprise systems by improving interoperability and coordination. Beginning today at the Forrester Research, Inc. (Nasdaq: FORR) Technology Leadership Forum, “Web Services: The Next Technology Strategy,” [...]
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Forrester Names Warren Hadley Chief Financial Officer And Timothy J. Moynihan, Esq., As General Counsel

January 30, 2002
Forrester Research, Inc. (Nasdaq: FORR) today announced the appointments of Warren Hadley, 33, as chief financial officer and Timothy J. Moynihan, Esq., 32, as general counsel, effective February 16, 2002. Hadley and Moynihan succeed Susan Whirty Maffei, who will remain with Forrester as a consultant to the chief executive officer and board of directors. In [...]
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Forrester Research Meets Financial Guidance For Fourth-Quarter And Full-Year 2001

January 30, 2002
Forrester Research, Inc. (Nasdaq: FORR), a leading provider of research and analysis on emerging technologies, today announced its fourth-quarter and year-end 2001 financial results. In a separate release issued today, Forrester also announced that it has appointed Warren Hadley as its new chief financial officer and Timothy J. Moynihan, Esq., as general counsel, succeeding Susan [...]