Media Coverage

Latest Media Coverage

Media Coverage

Forbes – 3 Month Payback: Why Companies Buy Generative AI Consulting

September 23, 2023
Forbes: In an interview, VP, Principal Analyst Michele Goetz outlines reasons why companies are investing in generative AI consulting. She adds genAI increases customer satisfaction and improves net promoter scores. Read the full article here. Read more from Michele here.
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The Economic Times – Tech Companies Try To Take AI Image Generators Mainstream With Better Protections Against Misuse

September 22, 2023
The Economic Times: VP, Principal Analyst David Truog shares insights about tech companies attempting to take AI image generators mainstream. Read the full article here. Read more about David here.
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Associated Press – Tech Companies Try To Take AI Image Generators Mainstream With Better Protections Against Misuse

September 21, 2023
Associated Press: VP, Principal Analyst David Truog addresses how tech companies are competing to take text-to-image generators mainstream by integrating them into Adobe Photoshop and other familiar tools. Read the full article here. Read more from David here.
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Forbes – Fal.Con 2023: CrowdStrike Surges Ahead With Groundbreaking Innovations

September 21, 2023
Forbes: An article about CrowdStrike’s recent acquisition announcements at Fal.Con 2023 includes insights from Principal Analyst Allie Mellen about how extended detection and response (XDR) reflects “the path forward” for endpoint detection and response (EDR) customers. Read the full article here. Read more from Allie here.
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CNBC – I’m Not Anticipating A Great Q4 Holiday Shopping Season, Says Forrester Research’s Sucharita Kodali

September 21, 2023
CNBC: VP, Principal Analyst Sucharita Kodali joins “Squawk Box” for an interview to preview the holiday shopping season, as well as the impact of waning consumer confidence on retailers. Watch the full interview here. Read more from Sucharita here.
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CNN – So Long, Robotic Alexa. Amazon’s Voice Assistant Gets More Human-Like With Generative AI

September 20, 2023
CNN: Senior Analyst Rowan Curran shares that by Amazon connecting speech-to-text to external systems and using a large language model to understand and produce natural speech, this is “where we can begin to see the future of how we will use this technology near-ubiquitously in our everyday lives.” Read the full article here. Read more [...]
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The Wall Street Journal – Amazon Makes Alexa Chattier And More Capable Using Generative AI

September 20, 2023
The Wall Street Journal: Senior Analyst Rowan Curran offers insights about Amazon infusing generative AI into its voice assistant Alexa. Real the full article here. Read more from Rowan here.
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Quartz – Twitter Is Leaning On Google For Help With Its Advertising Business

September 19, 2023
Quartz: As Google strikes a deal to sell ad space for Twitter, Principal Analyst Kelsey Chickering shares how this announcement emphasizes how Twitter is struggling to win back advertisers in the wake of Elon Musk’s platform takeover. Read the full article here. Read more from Kelsey here.
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Quartz – Can TikTok Conquer The American Shopper?

September 19, 2023
Quartz: With the launch of TikTok Shop, Principal Analyst Kelsey Chickering discusses how the social media platform can “close the social commerce loop from discovery to purchase” by improving the commerce experience and making impulse buying easy. Read the full article here. Read more from Kelsey here.
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Marketplace – An App’s Worth Is Partly The Data It’s Got On You, The Customer

September 18, 2023
Marketplace: VP, Principal Analyst Sucharita Kodali offers perspective about e-commerce services’ pivot to advertising and software sales in an interview. Listen to the full interview here. Read more from Sucharita here.
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CNN Business – Here’s Why Apple’s Charger Switch Is Such A Big Deal

September 13, 2023
CNN Business: VP, Principal Analyst Thomas Husson is interviewed about Apple’s latest product announcements stemming from its most recent event, including how the company’s move to USB-C may sway some consumers already resistant to the iPhone over its charging limitations. Read the full article here. Read more from Thomas here.
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Associated Press – Tech CEOs Descend On Capitol Hill For Closed-Door Artificial Intelligence Meeting

September 13, 2023
Associated Press: This article cites findings from Forrester’s generative AI US jobs impact forecast, including how this technology could replace 2.4 million jobs in the US by 2023, many of them white-collar roles not affected by previous waves of automation. Read the full article here.
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Bloomberg – Apple’s New Phone Will Be Best Hardware On Market: Forrester

September 8, 2023
Bloomberg: In advance of Apple’s Fall event this week, VP, Principal Analyst Julie Ask is interviewed about the tech giant’s upcoming launch of the iPhone 15. Watch the full interview here. Read more from Julie here.
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CNN Business – Apple Could Be About To Make The Biggest Change To The iPhone In 11 Years

September 8, 2023
CNN Business: In an interview, VP, Principal Analyst Thomas Husson discusses impacts surrounding iPhone’s potential shift to connector USB-C. Read the full article here. Read more from Thomas here.
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MarketWatch – Sorry, Elon, A ‘Super App’ Is Never Going To Fly In The U.S.

September 7, 2023
MarketWatch: VP, Principal Analyst Julie Ask outlines reasons why Elon Musk remains a “long, long ways off” from turning X into a “super app.” Read the full article here. Read more from Julie here.
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The New York Times – Powered By A.I., Company Aims To Make Selling Easier For Retailers

September 6, 2023
The New York Times: VP, Principal Analyst Sucharita Kodali is interviewed about AI-powered platform Lily AI and how it is gaining further traction in not only working with large retailers, but also branching out into sectors like travel and automotive. Read the full article here. Read more from Sucharita here.
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Forbes – E-Commerce Software Startup Shop Circle Raises $120 Million To Support Growing Number Of Online Merchants

September 6, 2023
Forbes: In an interview, Principal Analyst Emily Pfeiffer offers perspective about London-based e-commerce software startup Shop Circle and the potential surrounding streamlining e-commerce software. Read the full article here. Read more from Emily here.
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Forbes – Why Generative AI Could Grow Even After A Set Of Bad Nvidia Earnings

August 27, 2023
Forbes: Senior Analyst Rowan Curran, in an interview, discusses the rate of Generative AI adoption among companies, and how companies are utilizing AI to for various functions. Read the full article here. Read more from Rowan here.
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Bloomberg – Nvidia’s Name Recognition Hasn’t Caught Up With $1.2 Trillion Valuation

August 25, 2023
Bloomberg: In an interview, Forrester VP, Principal Analyst Dipanjan Chatterjee discusses Nvidia’s brand recognition when compared to competitors like Intel and how the former remains well established in the right B2B circles. Read the full article here. Read more from Dipanjan here.
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Forbes – Retailers Focusing On Personalization Before Holidays, Report Shows

August 22, 2023
Forbes: In an article about how online retailers are leaning into personalization to deliver better customer experiences ahead of the 2023 holiday shopping season, VP, Principal Analyst Brendan Witcher describes why “winning the customer” must take place much earlier than usual for these retailers. Read the full article here. Read more from Brendan here.