Media Coverage

MIT Technology Review: Speaking with this leading tech outlet, Principal Analyst Arielle Trzcinski describes how virtual care is “something we expect to become a mainstay of healthcare going forward,” especially given the pandemic.  Read the full article here.

CNN: In a new feature interview, Senior Analyst Andrew Hewitt discusses how workers and employers can expect to hit bumps in the road as they navigate a future hybrid workforce model. He adds when it comes to the workforce post-pandemic, remote work will no longer be considered a special perk. This also has also been syndicated to MSN. Read the full [...]

ET HR World: Many companies still don’t have the leadership and management experience to handle remote work. This article features commentary from Andrew Hewitt, Katy Tynan, and David Johnson about how firms should build out their respective remote work strategies. DigiconAsia has also published a feature article quoting various Forrester analysts about a year of COVID-19 and what 2021 will look like as we keep adjusting to [...]

Forbes: In an article discussing why hackers target Microsoft Exchange email servers, VP & Principal Analyst Art Schoeller explains that the reason could be because “Exchange, whether in the cloud or on-premise, is almost a monopoly in businesses.” Read the full article here.

Handelsblatt: The “Internet of Holograms could become the new standard and influence the future of work:” This German business daily has published insights from VP & Principal Analyst J.P. Gownder about Microsoft’s Mesh and mixed reality. Read the full article here.

Le Monde: In an article about the historic shortage of consoles and graphics cards, the French daily shares insights from VP & Research Director Glenn O’Donnell about a global lack of semiconductors. Read the full article here.

The Wall Street Journal: VP & Research Director Ashutosh Sharma describes the opportunities and challenges Twitter faces as the social media giant seeks overseas growth, especially in India. This article has also been syndicated to the Toronto Star. In a separate article for Bloomberg, Sharma discusses India’s attempts to govern how social media and streaming companies for business in India. This article [...]

The New York Times: Senior Analyst Jessica Liu speaks with the outlet about Twitter’s plans to expand operations and tools. This article has also been syndicated to Forbes India and Australian Financial Review. Read the full article here.

CNBC: Senior Analyst Emily Pfeiffer describes how retailer inventories are affected by consumers filling up e-commerce shopping carts but not seeing purchases through. Read the full article here.

CNN: CNN’s Chief Medical Correspondent Dr. Sanjay Gupta features Senior Analyst Andrew Hewitt on his award-winning daily news podcast, Coronavirus: Fact vs Fiction, to discuss return to work in a post-pandemic environment. In an episode entitled “The New 9 to 5,” Hewitt offers his predictions for the future of office work and what’s surprised him so far. Additional information about Hewitt’s appearance on the podcast, named one of Apple’s Biggest [...]

The New York Times: “With RPA, you can build a bot that costs $10,000 a year and take out two to four humans:” VP & Principal Analyst  Craig Le Clair offers his perspective about the growing viability of RPA bots as a featured source in noted tech columnist, robotics influencer, and New York Times bestselling author Kevin Roose’s latest column. Le Clair also shares [...]

The Wall Street Journal: VP & Principal Analyst J.P. Gownder shares his perspective about how the home office has changed over the past year. With 40% of global companies feeling their IT infrastructure was prepared to handle remote work, there has been a “run” on videoconferencing software with most deployments conducted in “fire-drill fashion,” he adds. Read the full [...]

Süddeutsche Zeitung: Senior Analyst Jessica Liu speaks to the German daily Sueddeutsche Zeitung about Twitter’s latest acquisitions and in which direction the social platform could move going forward. Read the full article here.

Business Insider: VP & Principal Analyst Jay Pattisall speaks with Business Insider about how marketers bringing talent in-house to replicate the work of an outside agency can be expensive and time-consuming. Read the full article here.

Associated Press: VP & Principal Analyst Dipanjan Chatterjee discusses why corporations are emerging as an unexpected leading source of funding for social justice. This article has also been syndicated to ABC News, US News and World Report, and Yahoo! Finance. Read the full article here.

Bloomberg Businessweek: Principal Analyst Charlie Dai discusses the need for Huawei and other Chinese firms to invest in emerging technologies in their search for growth boosters amid US government restrictions. This article has also been syndicated to BloombergQuint, The Edge, and Caixin. Read the full article here.

The Economist: The publication cites Forrester data in a special report about the future of shopping. The Food Stall section references figures on the growth of online grocery sales. Read the full article here.

Financial Times: As Silicon Valley startup Stripe seeks to expand its products and global reach, Senior Analyst Lily Varon says other companies are seeing similar opportunities to enter the payment systems landscape. Read the full article here.

Marketplace: Principal Analyst Jim Nail discusses why Amazon will pay nearly $1 billion a year to be the exclusive carrier of “Thursday Night Football: “Amazon is so enormous that a billion dollars for them is not the same as a billion dollars would’ve been for Fox or another network.”  Read the full article here.