Media Alert
February 27, 2023
Forrester’s new research, Lessons Learned From The World’s Biggest Data Breaches And Privacy Abuses, 2022, finds that, last year, 1.2 billion customer or citizen records were exposed in just the top 35 global breaches. More than $2.7 billion in fines were levied by regulatory bodies to the top 35 violators. According to Forrester, 74% of [...]
Press Release
February 21, 2023
Firms with high levels of alignment across customer-facing functions report 2.4x higher revenue growth and 2x higher growth in profitability than those without alignment CAMBRIDGE, Mass., February 21, 2023 — According to Forrester’s (Nasdaq: FORR) customer-obsessed growth engine research, outdated short-term growth strategies that focus on extracting value from customers no longer work. Dramatic changes in [...]
